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Old Mill and Millgates Medical Practice

Hardley Road, Poringland, Norwich, NR14 7FA · 01508 492929
Part of South Norfolk Hip PCN in Norfolk and Suffolk ICB · South Norfolk. NHS code D82036.

July 2026 at a glance

Routine appointments seen within 7 days

52.7%

England 58% · area 42% · ▲ 1.5 pts on Jun 2026

Routine appointments seen within 14 days

67%

England 77% · area 62% · ▲ 4.8 pts on Jun 2026

Urgent appointments seen the same day

91.3%

England 77% · area 80% · ▲ 5.7 pts on Jun 2026

Appointments in the month

5,275

584.3 per 1,000 of 9,028 registered patients (England 535.2)

Ranked 3,229th of 5,703 practices in England for routine appointments within 7 days; 24th of 96 in Norfolk and Suffolk ICB; 1,378th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,842 routine appointments, of which 52.7% took place within 7 days of being booked, 5 points below the England figure. Of 481 appointments the practice classed as clinically urgent, 91.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,842

Same day 28%1 day 6%2 to 7 days 19%8 to 14 days 14%15 to 21 days 7%22 to 28 days 13%Over 28 days 13%

Urgent appointments 481

Same day 91%1 day 2%2 to 7 days 2%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 5,275

Same day 36%1 day 5%2 to 7 days 15%8 to 14 days 12%15 to 21 days 6%22 to 28 days 10%Over 28 days 15%

Appointments with a GP 1,115

Same day 46%1 day 3%2 to 7 days 4%8 to 14 days 4%15 to 21 days 4%22 to 28 days 22%Over 28 days 17%

What the appointments were

Measure	This practice	England
Face to face	69.5%	60.1%
With a GP (rather than a nurse or other staff)	21.1%	44.5%
Same day, all appointment types	36%	44.7%
Missed by the patient (did not attend)	2.6%	4.3%
Appointments per 1,000 registered patients	584.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,842
General consultation, acute (urgent)	481
Planned clinics	19
Planned clinical procedures	227
Unplanned clinical activity	0
Clinical triage	117
Walk-in	0
Home and care home visits	59

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	51.2%	62.2%	85.6%	35.8%	5,282	586
July 2026	52.7%	67%	91.3%	36%	5,275	584.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Heathgate Medical Practice NR14 7JT	0.4 mi	30%	55%	95%
Lakenham Surgery NR1 3JJ	3.4 mi	38%	60%	83%
Norwich Practices Health Centre NR1 1RB	3.8 mi	46%	66%	74%
St Stephens Gate Medical Partnership NR2 2TJ	3.9 mi	25%	37%	54%
The Lionwood Medical Practice NR1 4NU	3.9 mi	38%	70%	96%
East Norwich Medical Partnership NR7 0AJ	4.2 mi	56%	61%	15%

More practices near NR14 7FA · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.