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Heathgate Medical Practice
The Street, Poringland, Norwich, NR14 7JT · 01508 494343
Part of South Norfolk Hip PCN in Norfolk and Suffolk ICB · South Norfolk. NHS code D82078.
July 2026 at a glance
Ranked 5,097th of 5,703 practices in England for routine appointments within 7 days; 75th of 96 in Norfolk and Suffolk ICB; 689th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,517 routine appointments, of which 29.9% took place within 7 days of being booked, 28 points below the England figure. Of 1,510 appointments the practice classed as clinically urgent, 95% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,517
Urgent appointments 1,510
All appointments 5,254
Appointments with a GP 2,399
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 71.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 45.7% | 44.5% |
| Same day, all appointment types | 34.7% | 44.7% |
| Missed by the patient (did not attend) | 3% | 4.3% |
| Appointments per 1,000 registered patients | 522.1 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,499 |
| General consultation, acute (urgent) | 1,510 |
| Planned clinics | 0 |
| Planned clinical procedures | 8 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 18 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 31.8% | 50.4% | 96.3% | 34.8% | 5,397 | 537.7 |
| July 2026 | 29.9% | 55.3% | 95% | 34.7% | 5,254 | 522.1 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Old Mill and Millgates Medical Practice NR14 7FA | 0.4 mi | 53% | 67% | 91% |
| Lakenham Surgery NR1 3JJ | 3.7 mi | 38% | 60% | 83% |
| Norwich Practices Health Centre NR1 1RB | 4.2 mi | 46% | 66% | 74% |
| The Lionwood Medical Practice NR1 4NU | 4.2 mi | 38% | 70% | 96% |
| St Stephens Gate Medical Partnership NR2 2TJ | 4.3 mi | 25% | 37% | 54% |
| East Norwich Medical Partnership NR7 0AJ | 4.5 mi | 56% | 61% | 15% |
More practices near NR14 7JT · All practices in Norfolk and Suffolk ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.