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Mattishall and Lenwade Surgeries

15 Dereham Road, Mattishall, Dereham, NR20 3QA · 01362 850227
Part of Mid Norfolk PCN in Norfolk and Suffolk ICB · Breckland. NHS code D82039.

July 2026 at a glance

Routine appointments seen within 7 days
49.6%
England 58% · area 42% · ▲ 3.9 pts on Jun 2026
Routine appointments seen within 14 days
69.4%
England 77% · area 62% · ▲ 2.8 pts on Jun 2026
Urgent appointments seen the same day
79%
England 77% · area 80% · ▼ 0.6 pts on Jun 2026
Appointments in the month
4,479
519.3 per 1,000 of 8,625 registered patients (England 535.2)

Ranked 3,495th of 5,703 practices in England for routine appointments within 7 days; 29th of 96 in Norfolk and Suffolk ICB; 3,196th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,618 routine appointments, of which 49.6% took place within 7 days of being booked, 8 points below the England figure. Of 905 appointments the practice classed as clinically urgent, 79% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,618

Same day 10%1 day 6%2 to 7 days 33%8 to 14 days 20%15 to 21 days 11%22 to 28 days 9%Over 28 days 11%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 905

Same day 79%1 day 7%2 to 7 days 8%8 to 14 days 3%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 4,478

Same day 28%1 day 7%2 to 7 days 25%8 to 14 days 17%15 to 21 days 8%22 to 28 days 7%Over 28 days 9%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,431

Same day 43%1 day 6%2 to 7 days 23%8 to 14 days 9%15 to 21 days 7%22 to 28 days 6%Over 28 days 6%

What the appointments were

MeasureThis practiceEngland
Face to face84.7%60.1%
With a GP (rather than a nurse or other staff)31.9%44.5%
Same day, all appointment types27.6%44.7%
Missed by the patient (did not attend)4.6%4.3%
Appointments per 1,000 registered patients519.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,575
General consultation, acute (urgent)905
Planned clinics0
Planned clinical procedures558
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits109

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202645.7%66.6%79.6%26.5%4,687543.6
July 202649.6%69.4%79%27.6%4,479519.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Orchard Surgery
NR19 1AE
4 mi57%73%66%
Theatre Royal Surgery
NR19 2EN
4.2 mi54%73%91%
Hingham Surgery
NR9 4JB
5.7 mi15%71%47%
Shipdham Surgery
IP25 7LA
6.2 mi58%69%95%
Marriott's Medical Practices
NR8 6JR
7 mi40%87%94%
Wymondham Medical Partnership
NR18 0RF
7 mi34%56%68%

More practices near NR20 3QA · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.