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Theatre Royal Surgery

27 Theatre Street, Dereham, NR19 2EN · 01362 852800
Part of Mid Norfolk PCN in Norfolk and Suffolk ICB · Breckland. NHS code D82050.

July 2026 at a glance

Routine appointments seen within 7 days

54.3%

England 58% · area 42% · ▲ 29.9 pts on Jun 2026

Routine appointments seen within 14 days

73.3%

England 77% · area 62% · ▲ 28 pts on Jun 2026

Urgent appointments seen the same day

91%

England 77% · area 80% · ▼ 2.9 pts on Jun 2026

Appointments in the month

6,363

570.7 per 1,000 of 11,150 registered patients (England 535.2)

Ranked 3,092nd of 5,703 practices in England for routine appointments within 7 days; 20th of 96 in Norfolk and Suffolk ICB; 1,422nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,634 routine appointments, of which 54.3% took place within 7 days of being booked, 4 points below the England figure. Of 701 appointments the practice classed as clinically urgent, 91% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,634

Same day 14%1 day 9%2 to 7 days 32%8 to 14 days 19%15 to 21 days 9%22 to 28 days 9%Over 28 days 8%

Urgent appointments 701

Same day 91%1 day 2%2 to 7 days 4%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 6,361

Same day 31%1 day 6%2 to 7 days 19%8 to 14 days 15%15 to 21 days 10%22 to 28 days 9%Over 28 days 10%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,009

Same day 42%1 day 5%2 to 7 days 16%8 to 14 days 11%15 to 21 days 6%22 to 28 days 9%Over 28 days 11%

What the appointments were

Measure	This practice	England
Face to face	67.9%	60.1%
With a GP (rather than a nurse or other staff)	31.6%	44.5%
Same day, all appointment types	30.7%	44.7%
Missed by the patient (did not attend)	4.5%	4.3%
Appointments per 1,000 registered patients	570.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,634
General consultation, acute (urgent)	701
Planned clinics	442
Planned clinical procedures	1,674
Unplanned clinical activity	0
Clinical triage	33
Walk-in	0
Home and care home visits	104

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	24.4%	45.3%	93.9%	36.9%	6,624	595.1
July 2026	54.3%	73.3%	91%	30.7%	6,363	570.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Orchard Surgery NR19 1AE	0.4 mi	57%	73%	66%
Mattishall and Lenwade Surgeries NR20 3QA	4.2 mi	50%	69%	79%
Shipdham Surgery IP25 7LA	4.3 mi	58%	69%	95%
Elmham Surgery NR20 5JS	4.7 mi	44%	57%	81%
Litcham Health Centre PE32 2NW	6.9 mi	–	–	22%
Hingham Surgery NR9 4JB	7.3 mi	15%	71%	47%

More practices near NR19 2EN · All practices in Norfolk and Suffolk ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.