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Regal Chambers Surgery

50 Bancroft, Hitchin, SG5 1LL · 01462 453232
Part of Hitchin and Whitwell PCN in Central East ICB · North Hertfordshire. NHS code E82075.

July 2026 at a glance

Routine appointments seen within 7 days

24.9%

England 58% · area 51% · ▼ 1.3 pts on Jun 2026

Routine appointments seen within 14 days

29.5%

England 77% · area 70% · ▼ 3.9 pts on Jun 2026

Urgent appointments seen the same day

94.5%

England 77% · area 76% · ▼ 0.3 pts on Jun 2026

Appointments in the month

7,149

572.7 per 1,000 of 12,484 registered patients (England 535.2)

Ranked 5,351st of 5,703 practices in England for routine appointments within 7 days; 40th of 45 in Central East ICB; 797th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 566 routine appointments, of which 24.9% took place within 7 days of being booked, 33 points below the England figure. Of 4,096 appointments the practice classed as clinically urgent, 94.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 566

Same day 5%1 day 3%2 to 7 days 17%8 to 14 days 5%15 to 21 days 1%22 to 28 days 3%Over 28 days 66%

Urgent appointments 4,096

Same day 95%1 day 1%2 to 7 days 1%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

All appointments 7,148

Same day 62%1 day 3%2 to 7 days 5%8 to 14 days 5%15 to 21 days 5%22 to 28 days 8%Over 28 days 12%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,399

Same day 49%1 day 6%2 to 7 days 13%8 to 14 days 3%15 to 21 days 1%22 to 28 days 2%Over 28 days 27%

What the appointments were

Measure	This practice	England
Face to face	47.6%	60.1%
With a GP (rather than a nurse or other staff)	19.6%	44.5%
Same day, all appointment types	61.6%	44.7%
Missed by the patient (did not attend)	2.9%	4.3%
Appointments per 1,000 registered patients	572.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	566
General consultation, acute (urgent)	4,097
Planned clinics	943
Planned clinical procedures	17
Unplanned clinical activity	0
Clinical triage	14
Walk-in	0
Home and care home visits	71

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	26.2%	33.4%	94.8%	63.6%	7,034	563.9
July 2026	24.9%	29.5%	94.5%	61.6%	7,149	572.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Bancroft Medical Centre SG5 1LH	0.1 mi	60%	70%	90%
The Portmill Surgery SG4 9TH	0.3 mi	46%	76%	93%
The Nevells Road Surgery SG6 4TS	2.8 mi	32%	44%	78%
The Garden City Surgery SG6 3BJ	2.9 mi	26%	57%	57%
The Birchwood and Sollershott Surgeries SG6 4UB	3 mi	20%	45%	32%
The Symonds Green Health Centre SG1 2JW	3.6 mi	55%	80%	64%

More practices near SG5 1LL · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.