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Hailey View Surgery

39 Christian Close, Hoddesdon, EN11 9FF · 01992 463363
Part of Hoddesdon & Broxbourne PCN in Central East ICB · Broxbourne. NHS code E82088.

July 2026 at a glance

Routine appointments seen within 7 days

17.7%

England 58% · area 51% · ▼ 8 pts on Jun 2026

Routine appointments seen within 14 days

57.9%

England 77% · area 70% · ▲ 12.8 pts on Jun 2026

Urgent appointments seen the same day

62.8%

England 77% · area 76% · ▼ 0.1 pts on Jun 2026

Appointments in the month

6,996

687.5 per 1,000 of 10,176 registered patients (England 535.2)

Ranked 5,597th of 5,703 practices in England for routine appointments within 7 days; 43rd of 45 in Central East ICB; 4,478th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 878 routine appointments, of which 17.7% took place within 7 days of being booked, 40 points below the England figure. Of 1,282 appointments the practice classed as clinically urgent, 62.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 878

Same day 2%1 day 2%2 to 7 days 13%8 to 14 days 40%15 to 21 days 34%22 to 28 days 7%Over 28 days 1%

Urgent appointments 1,282

Same day 63%1 day 9%2 to 7 days 17%8 to 14 days 4%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

All appointments 6,995

Same day 48%1 day 11%2 to 7 days 14%8 to 14 days 12%15 to 21 days 11%22 to 28 days 3%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,440

Same day 43%1 day 7%2 to 7 days 15%8 to 14 days 15%15 to 21 days 15%22 to 28 days 4%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	48.8%	60.1%
With a GP (rather than a nurse or other staff)	34.9%	44.5%
Same day, all appointment types	47.6%	44.7%
Missed by the patient (did not attend)	3.3%	4.3%
Appointments per 1,000 registered patients	687.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	878
General consultation, acute (urgent)	1,282
Planned clinics	338
Planned clinical procedures	910
Unplanned clinical activity	0
Clinical triage	2,368
Walk-in	0
Home and care home visits	30

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	25.7%	45.1%	62.9%	47.7%	6,796	668
July 2026	17.7%	57.9%	62.8%	47.6%	6,996	687.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Amwell Surgery EN11 8FG	1.2 mi	31%	97%	90%
The Limes Surgery EN11 8EP	1.2 mi	36%	48%	51%
Park Lane Surgery EN10 7NQ	2.1 mi	38%	52%	90%
Dolphin House Surgery SG12 9HJ	2.4 mi	76%	87%	94%
New River Health SG12 9EF	2.6 mi	47%	85%	43%
Lea Wharf Medical SG14 1BN	3 mi	26%	35%	66%

More practices near EN11 9FF · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.