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Dolphin House Surgery

6-7 East Street, Ware, SG12 9HJ · 01920 468777
Part of Ware and Rurals PCN in Central East ICB · East Hertfordshire. NHS code E82092.

July 2026 at a glance

Routine appointments seen within 7 days

76.3%

England 58% · area 51% · ▲ 3.6 pts on Jun 2026

Routine appointments seen within 14 days

86.7%

England 77% · area 70% · ▲ 2.3 pts on Jun 2026

Urgent appointments seen the same day

94.1%

England 77% · area 76% · ▼ 0.3 pts on Jun 2026

Appointments in the month

8,228

491 per 1,000 of 16,759 registered patients (England 535.2)

Ranked 1,258th of 5,703 practices in England for routine appointments within 7 days; 7th of 45 in Central East ICB; 867th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,954 routine appointments, of which 76.3% took place within 7 days of being booked, 18 points above the England figure. Of 2,116 appointments the practice classed as clinically urgent, 94.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,954

Same day 46%1 day 6%2 to 7 days 25%8 to 14 days 10%15 to 21 days 5%22 to 28 days 3%Over 28 days 5%

Urgent appointments 2,116

Same day 94%1 day 2%2 to 7 days 2%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 8,228

Same day 56%1 day 6%2 to 7 days 17%8 to 14 days 8%15 to 21 days 6%22 to 28 days 3%Over 28 days 4%

Appointments with a GP 3,425

Same day 63%1 day 6%2 to 7 days 15%8 to 14 days 6%15 to 21 days 5%22 to 28 days 3%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	60.1%	60.1%
With a GP (rather than a nurse or other staff)	41.6%	44.5%
Same day, all appointment types	56%	44.7%
Missed by the patient (did not attend)	2.8%	4.3%
Appointments per 1,000 registered patients	491	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,255
General consultation, acute (urgent)	2,116
Planned clinics	1,257
Planned clinical procedures	46
Unplanned clinical activity	198
Clinical triage	437
Walk-in	0
Home and care home visits	699

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	72.7%	84.4%	94.4%	57.3%	7,542	450.7
July 2026	76.3%	86.7%	94.1%	56%	8,228	491

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
New River Health SG12 9EF	0.2 mi	47%	85%	43%
Lea Wharf Medical SG14 1BN	2.2 mi	26%	35%	66%
Hailey View Surgery EN11 9FF	2.4 mi	18%	58%	63%
Hanscombe House Surgery SG14 1JA	2.4 mi	19%	76%	88%
Amwell Surgery EN11 8FG	3.6 mi	31%	97%	90%
The Limes Surgery EN11 8EP	3.7 mi	36%	48%	51%

More practices near SG12 9HJ · All practices in Central East ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.