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Hanscombe House Surgery
Hanscome House Surgery, 52a St. Andrew Street, Hertford, SG14 1JA · 01992 582025
Part of Hertford and Rurals PCN in Central East ICB · East Hertfordshire. NHS code E82007.
July 2026 at a glance
Ranked 5,577th of 5,703 practices in England for routine appointments within 7 days; 42nd of 45 in Central East ICB; 1,961st of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,082 routine appointments, of which 18.6% took place within 7 days of being booked, 39 points below the England figure. Of 1,514 appointments the practice classed as clinically urgent, 87.8% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,082
Urgent appointments 1,514
2 appointments had an unknown booking gap and are excluded.
All appointments 6,928
38 appointments had an unknown booking gap and are excluded.
Appointments with a GP 2,871
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 85% | 60.1% |
| With a GP (rather than a nurse or other staff) | 41.5% | 44.5% |
| Same day, all appointment types | 60.3% | 44.7% |
| Missed by the patient (did not attend) | 1.8% | 4.3% |
| Appointments per 1,000 registered patients | 593.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,082 |
| General consultation, acute (urgent) | 1,516 |
| Planned clinics | 323 |
| Planned clinical procedures | 354 |
| Unplanned clinical activity | 153 |
| Clinical triage | 2,300 |
| Walk-in | 0 |
| Home and care home visits | 0 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 13.9% | 76% | 90.6% | 61.2% | 6,871 | 583.4 |
| July 2026 | 18.6% | 76.1% | 87.8% | 60.3% | 6,966 | 593.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Lea Wharf Medical SG14 1BN | 0.2 mi | 26% | 35% | 66% |
| New River Health SG12 9EF | 2.4 mi | 47% | 85% | 43% |
| Dolphin House Surgery SG12 9HJ | 2.4 mi | 76% | 87% | 94% |
| Hailey View Surgery EN11 9FF | 3.2 mi | 18% | 58% | 63% |
| Amwell Surgery EN11 8FG | 3.9 mi | 31% | 97% | 90% |
| The Limes Surgery EN11 8EP | 4 mi | 36% | 48% | 51% |
More practices near SG14 1JA · All practices in Central East ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.