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West End Surgery

Edward Road, Northolt, UB5 6QN · 020 88456363
Part of Northolt PCN in West and North London ICB · Ealing. NHS code E85064.

July 2026 at a glance

Routine appointments seen within 7 days

77.2%

England 58% · area 67% · ▲ 4.3 pts on Jun 2026

Routine appointments seen within 14 days

88.7%

England 77% · area 85% · ▲ 5.2 pts on Jun 2026

Urgent appointments seen the same day

9.7%

England 77% · area 67% · ▼ 8.4 pts on Jun 2026

Appointments in the month

3,570

479.3 per 1,000 of 7,448 registered patients (England 535.2)

Ranked 1,192nd of 5,703 practices in England for routine appointments within 7 days; 86th of 301 in West and North London ICB; 5,580th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,757 routine appointments, of which 77.2% took place within 7 days of being booked, 19 points above the England figure. Of 279 appointments the practice classed as clinically urgent, 9.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,757

Same day 63%1 day 4%2 to 7 days 11%8 to 14 days 11%15 to 21 days 8%22 to 28 days 2%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 279

Same day 10%1 day 5%2 to 7 days 23%8 to 14 days 25%15 to 21 days 29%22 to 28 days 5%Over 28 days 3%

All appointments 3,569

Same day 57%1 day 5%2 to 7 days 12%8 to 14 days 11%15 to 21 days 10%22 to 28 days 4%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,406

Same day 82%1 day 3%2 to 7 days 4%8 to 14 days 4%15 to 21 days 5%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	99.5%	60.1%
With a GP (rather than a nurse or other staff)	39.4%	44.5%
Same day, all appointment types	56.7%	44.7%
Missed by the patient (did not attend)	4.8%	4.3%
Appointments per 1,000 registered patients	479.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,758
General consultation, acute (urgent)	279
Planned clinics	177
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	322
Walk-in	0
Home and care home visits	4

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	72.9%	83.5%	18.1%	53%	4,010	543.1
July 2026	77.2%	88.7%	9.7%	56.7%	3,570	479.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Yeading Medical Centre UB5 6LD	0.1 mi	73%	100%	–
Yeading Court Surgery UB4 9AJ	0.4 mi	80%	100%	90%
Cedar Brook Practice UB4 8DD	0.7 mi	69%	87%	64%
Willow Tree Surgery UB4 9BG	0.8 mi	69%	89%	84%
The Pine Medical Centre UB4 8RB	0.9 mi	40%	62%	84%
Broadmead Surgery UB5 6WL	0.9 mi	57%	82%	95%

More practices near UB5 6QN · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.