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The Pine Medical Centre

Fredora Avenue, Hayes, UB4 8RB · 02084 328569
Part of Long Lane First Care Group PCN in West and North London ICB · Hillingdon. NHS code E86016.

July 2026 at a glance

Routine appointments seen within 7 days

39.6%

England 58% · area 67% · ▲ 3.5 pts on Jun 2026

Routine appointments seen within 14 days

62.3%

England 77% · area 85% · ▲ 6.1 pts on Jun 2026

Urgent appointments seen the same day

83.9%

England 77% · area 67% · ▲ 0.6 pts on Jun 2026

Appointments in the month

2,823

466.8 per 1,000 of 6,048 registered patients (England 535.2)

Ranked 4,375th of 5,703 practices in England for routine appointments within 7 days; 257th of 301 in West and North London ICB; 2,578th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,986 routine appointments, of which 39.6% took place within 7 days of being booked, 18 points below the England figure. Of 669 appointments the practice classed as clinically urgent, 83.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,986

Same day 18%1 day 5%2 to 7 days 17%8 to 14 days 23%15 to 21 days 31%22 to 28 days 6%Over 28 days 1%

Urgent appointments 669

Same day 84%1 day 5%2 to 7 days 8%8 to 14 days 2%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,823

Same day 38%1 day 5%2 to 7 days 14%8 to 14 days 17%15 to 21 days 22%22 to 28 days 4%Over 28 days 1%

Appointments with a GP 1,315

Same day 51%1 day 5%2 to 7 days 9%8 to 14 days 7%15 to 21 days 25%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	76%	60.1%
With a GP (rather than a nurse or other staff)	46.6%	44.5%
Same day, all appointment types	37.7%	44.7%
Missed by the patient (did not attend)	7.8%	4.3%
Appointments per 1,000 registered patients	466.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,976
General consultation, acute (urgent)	669
Planned clinics	0
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	168
Walk-in	0
Home and care home visits	10

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	36.1%	56.2%	83.3%	35.9%	2,573	427.3
July 2026	39.6%	62.3%	83.9%	37.7%	2,823	466.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Cedar Brook Practice UB4 8DD	0.4 mi	69%	87%	64%
The Warren Practice UB4 0SG	0.6 mi	49%	89%	95%
Yeading Court Surgery UB4 9AJ	0.7 mi	80%	100%	90%
Townfield Doctors Surgery UB3 3DZ	0.9 mi	85%	95%	76%
West End Surgery UB5 6QN	0.9 mi	77%	89%	10%
Yeading Medical Centre UB5 6LD	0.9 mi	73%	100%	–

More practices near UB4 8RB · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.