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Townfield Doctors Surgery
Hayes Community Campus, 34 Colleage Way, Hayes, UB3 3DZ · 020 85735856
Part of Hh Collaborative PCN in West and North London ICB · Hillingdon. NHS code E86018.
July 2026 at a glance
Ranked 678th of 5,703 practices in England for routine appointments within 7 days; 42nd of 301 in West and North London ICB; 3,491st of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,090 routine appointments, of which 84.9% took place within 7 days of being booked, 27 points above the England figure. Of 369 appointments the practice classed as clinically urgent, 75.9% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,090
Urgent appointments 369
All appointments 3,928
Appointments with a GP 1,178
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 81.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 30% | 44.5% |
| Same day, all appointment types | 45.3% | 44.7% |
| Missed by the patient (did not attend) | 7.7% | 4.3% |
| Appointments per 1,000 registered patients | 496.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,090 |
| General consultation, acute (urgent) | 369 |
| Planned clinics | 459 |
| Planned clinical procedures | 787 |
| Unplanned clinical activity | 0 |
| Clinical triage | 50 |
| Walk-in | 0 |
| Home and care home visits | 5 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 86% | 94.6% | 75.3% | 49.1% | 3,529 | 446.6 |
| July 2026 | 84.9% | 94.8% | 75.9% | 45.3% | 3,928 | 496.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Kincora Doctors Surgery UB3 3HG | 0.3 mi | 78% | 91% | 49% |
| The Warren Practice UB4 0SG | 0.3 mi | 49% | 89% | 95% |
| Hesa Medical Centre - Y00352 UB3 4DS | 0.8 mi | 95% | 99% | 59% |
| The Pine Medical Centre UB4 8RB | 0.9 mi | 40% | 62% | 84% |
| Yeading Court Surgery UB4 9AJ | 1 mi | 80% | 100% | 90% |
| Guru Nanak Medical Centre UB1 1EQ | 1.1 mi | 29% | 56% | 52% |
More practices near UB3 3DZ · All practices in West and North London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.