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The Hollies

41 Rectory Road, Hadleigh, Benfleet, SS7 2NA · 01702 416966
Part of Benfleet PCN in Essex ICB · Castle Point. NHS code F81075.

July 2026 at a glance

Routine appointments seen within 7 days
81.6%
England 58% · area 53% · ▲ 0.2 pts on Jun 2026
Routine appointments seen within 14 days
94.8%
England 77% · area 75% · ▲ 1.6 pts on Jun 2026
Urgent appointments seen the same day
49.2%
England 77% · area 64% · ▼ 1.3 pts on Jun 2026
Appointments in the month
3,411
306.5 per 1,000 of 11,130 registered patients (England 535.2)

Ranked 871st of 5,703 practices in England for routine appointments within 7 days; 1st of 19 in Essex ICB; 5,054th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,280 routine appointments, of which 81.6% took place within 7 days of being booked, 23 points above the England figure. Of 1,769 appointments the practice classed as clinically urgent, 49.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,280

Same day 26%1 day 18%2 to 7 days 37%8 to 14 days 13%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

Urgent appointments 1,769

Same day 49%1 day 17%2 to 7 days 26%8 to 14 days 6%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 3,411

Same day 36%1 day 16%2 to 7 days 32%8 to 14 days 12%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

Appointments with a GP 1,773

Same day 39%1 day 21%2 to 7 days 34%8 to 14 days 5%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face75.8%60.1%
With a GP (rather than a nurse or other staff)52%44.5%
Same day, all appointment types36.1%44.7%
Missed by the patient (did not attend)3.8%4.3%
Appointments per 1,000 registered patients306.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,280
General consultation, acute (urgent)1,769
Planned clinics240
Planned clinical procedures0
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202681.4%93.2%50.5%40.5%3,577320.1
July 202681.6%94.8%49.2%36.1%3,411306.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
F811121.2 mi
Grace House Surgery
SS7 3PR
1.6 mi65%96%58%
F816962 mi
Audley Mills Surgery
SS6 7JF
2.1 mi55%81%52%
Essex Way Surgery
SS7 1LT
2.1 mi48%73%56%
High Road Family Doctors
SS7 5LN
2.1 mi35%55%58%

More practices near SS7 2NA · All practices in Essex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.