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North Wood Group Practice
Crown Dale Medical Centre, 61 Crown Dale, Upper Norwood, London, SE19 3NY · 020 86702414
Part of Hills, Brooks & Dales Group PCN in South East London ICB · Lambeth. NHS code G85022.
July 2026 at a glance
Ranked 4,270th of 5,703 practices in England for routine appointments within 7 days; 152nd of 182 in South East London ICB; 2,211th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 766 routine appointments, of which 40.7% took place within 7 days of being booked, 17 points below the England figure. Of 5,614 appointments the practice classed as clinically urgent, 86.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 766
Urgent appointments 5,614
1 appointments had an unknown booking gap and are excluded.
All appointments 8,142
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 5,461
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 36.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 67.1% | 44.5% |
| Same day, all appointment types | 66.4% | 44.7% |
| Missed by the patient (did not attend) | 3.6% | 4.3% |
| Appointments per 1,000 registered patients | 516.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 766 |
| General consultation, acute (urgent) | 5,615 |
| Planned clinics | 92 |
| Planned clinical procedures | 738 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 38 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 60.4% | 83.4% | 87.7% | 62.5% | 7,694 | 488 |
| July 2026 | 40.7% | 56.8% | 86.3% | 66.4% | 8,143 | 516.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Knights Hill Surgery Suite 1 SE27 0DF | 0.7 mi | 44% | 69% | 22% |
| Paxton Green Group Practice SE21 8AU | 0.7 mi | 68% | 93% | 98% |
| H83005 | 0.9 mi | – | – | – |
| Valley Road Surgery SW16 2XT | 1 mi | 27% | 87% | 68% |
| The Old Dairy Health Centre SE21 8SZ | 1 mi | 31% | 69% | 68% |
| The Deerbrook Surgery SE27 9AW | 1.1 mi | 74% | 93% | 72% |
More practices near SE19 3NY · All practices in South East London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.