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Phoenix Family Practice

22 Church Street, Weybridge, KT13 8DW · 01932 504450
Part of Wham PCN in Surrey and Sussex ICB · Elmbridge. NHS code H81073.

July 2026 at a glance

Routine appointments seen within 7 days

23%

England 58% · area 58% · ▲ 1.2 pts on Jun 2026

Routine appointments seen within 14 days

83.7%

England 77% · area 76% · ▼ 0.9 pts on Jun 2026

Urgent appointments seen the same day

62.9%

England 77% · area 79% · ▲ 2.1 pts on Jun 2026

Appointments in the month

6,301

258.4 per 1,000 of 24,381 registered patients (England 535.2)

Ranked 5,439th of 5,703 practices in England for routine appointments within 7 days; 105th of 107 in Surrey and Sussex ICB; 4,472nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 790 routine appointments, of which 23% took place within 7 days of being booked, 35 points below the England figure. Of 2,419 appointments the practice classed as clinically urgent, 62.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 790

Same day 3%1 day 4%2 to 7 days 17%8 to 14 days 61%15 to 21 days 5%22 to 28 days 1%Over 28 days 10%

Urgent appointments 2,419

Same day 63%1 day 2%2 to 7 days 9%8 to 14 days 23%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

All appointments 6,299

Same day 34%1 day 6%2 to 7 days 14%8 to 14 days 22%15 to 21 days 6%22 to 28 days 5%Over 28 days 12%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,574

Same day 50%1 day 6%2 to 7 days 10%8 to 14 days 29%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	73.3%	60.1%
With a GP (rather than a nurse or other staff)	56.8%	44.5%
Same day, all appointment types	34.4%	44.7%
Missed by the patient (did not attend)	4.4%	4.3%
Appointments per 1,000 registered patients	258.4	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	790
General consultation, acute (urgent)	2,419
Planned clinics	629
Planned clinical procedures	1,317
Unplanned clinical activity	0
Clinical triage	1
Walk-in	0
Home and care home visits	225

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	21.8%	84.6%	60.8%	32.8%	6,640	272.4
July 2026	23%	83.7%	62.9%	34.4%	6,301	258.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Crouch Oak Family Practice KT15 2BH	1.4 mi	92%	96%	81%
Shepperton Medical Practice TW17 8EJ	1.6 mi	59%	80%	49%
Chertsey Health Centre KT16 8HZ	1.9 mi	79%	85%	95%
Ashley Medical Practice KT12 2QY	2.2 mi	72%	86%	93%
Fort House Surgery KT12 3LD	2.4 mi	34%	69%	95%
The Red Practice Walton KT12 3LB	2.4 mi	36%	58%	86%

More practices near KT13 8DW · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.