Home › Surrey and Sussex ICB › Capelfield Surgery

Capelfield Surgery

Elm Road, Claygate, Esher, KT10 0EH · 01372 462501
Part of East Elmbridge PCN in Surrey and Sussex ICB · Elmbridge. NHS code H81109.

July 2026 at a glance

Routine appointments seen within 7 days

39.1%

England 58% · area 58% · ▲ 0.3 pts on Jun 2026

Routine appointments seen within 14 days

80.5%

England 77% · area 76% · ▼ 1.4 pts on Jun 2026

Urgent appointments seen the same day

91%

England 77% · area 79% · ▲ 0.8 pts on Jun 2026

Appointments in the month

4,659

599.8 per 1,000 of 7,767 registered patients (England 535.2)

Ranked 4,419th of 5,703 practices in England for routine appointments within 7 days; 82nd of 107 in Surrey and Sussex ICB; 1,425th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 861 routine appointments, of which 39.1% took place within 7 days of being booked, 19 points below the England figure. Of 611 appointments the practice classed as clinically urgent, 91% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 861

Same day 11%1 day 6%2 to 7 days 22%8 to 14 days 41%15 to 21 days 8%22 to 28 days 5%Over 28 days 6%

Urgent appointments 611

Same day 91%1 day 4%2 to 7 days 3%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

All appointments 4,657

Same day 55%1 day 5%2 to 7 days 12%8 to 14 days 12%15 to 21 days 4%22 to 28 days 6%Over 28 days 5%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,593

Same day 69%1 day 4%2 to 7 days 8%8 to 14 days 13%15 to 21 days 2%22 to 28 days 2%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	47.8%	60.1%
With a GP (rather than a nurse or other staff)	55.7%	44.5%
Same day, all appointment types	55.5%	44.7%
Missed by the patient (did not attend)	2.1%	4.3%
Appointments per 1,000 registered patients	599.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	861
General consultation, acute (urgent)	612
Planned clinics	108
Planned clinical procedures	1,020
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	2

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	38.8%	81.9%	90.2%	58.3%	4,059	524.1
July 2026	39.1%	80.5%	91%	55.5%	4,659	599.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Groves Hinchley Wood KT10 0SP	1 mi	72%	88%	50%
H84050	1.2 mi	–	–	–
H84025	1.2 mi	–	–	–
Littleton Surgery KT10 9NY	1.2 mi	59%	68%	60%
H84034	1.7 mi	–	–	–
Esher Green Surgery KT10 8BX	1.7 mi	57%	63%	87%

More practices near KT10 0EH · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.