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The Groves Hinchley Wood

3 Station Approach, Hinchley Wood, Esher, KT10 0SP · 020 83356600
Part of East Elmbridge PCN in Surrey and Sussex ICB · Elmbridge. NHS code H81672.

July 2026 at a glance

Routine appointments seen within 7 days
72.4%
England 58% · area 58% · ▼ 4.7 pts on Jun 2026
Routine appointments seen within 14 days
88%
England 77% · area 76% · ▼ 1.6 pts on Jun 2026
Urgent appointments seen the same day
50.1%
England 77% · area 79% · ▼ 1.7 pts on Jun 2026
Appointments in the month
2,833
460.1 per 1,000 of 6,158 registered patients (England 535.2)

Ranked 1,552nd of 5,703 practices in England for routine appointments within 7 days; 22nd of 107 in Surrey and Sussex ICB; 5,018th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 774 routine appointments, of which 72.4% took place within 7 days of being booked, 14 points above the England figure. Of 625 appointments the practice classed as clinically urgent, 50.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 774

Same day 19%1 day 27%2 to 7 days 26%8 to 14 days 16%15 to 21 days 3%22 to 28 days 3%Over 28 days 5%

Urgent appointments 625

Same day 50%1 day 28%2 to 7 days 19%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 2,833

Same day 40%1 day 18%2 to 7 days 24%8 to 14 days 9%15 to 21 days 3%22 to 28 days 3%Over 28 days 3%

Appointments with a GP 2,281

Same day 46%1 day 21%2 to 7 days 22%8 to 14 days 7%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face51%60.1%
With a GP (rather than a nurse or other staff)80.5%44.5%
Same day, all appointment types39.9%44.7%
Missed by the patient (did not attend)2.7%4.3%
Appointments per 1,000 registered patients460.1535.2
Appointment type (as recorded by the practice)Count
General consultation, routine477
General consultation, acute (urgent)625
Planned clinics109
Planned clinical procedures214
Unplanned clinical activity2
Clinical triage32
Walk-in0
Home and care home visits297

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202677.1%89.6%51.8%38.2%2,787451.3
July 202672.4%88%50.1%39.9%2,833460.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Thorkhill Surgery
KT7 0UP
0.8 mi86%96%95%
Capelfield Surgery
KT10 0EH
1 mi39%81%91%
Littleton Surgery
KT10 9NY
1.2 mi59%68%60%
Esher Green Surgery
KT10 8BX
1.3 mi57%63%87%
H840341.6 mi
H840501.6 mi

More practices near KT10 0SP · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.