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Thornton Heath Medical Centre

61a Gillett Road, Thornton Heath, CR7 8RL · 020 86641590
Part of One Thornton Heath PCN in South West London ICB · Croydon. NHS code H83022.

July 2026 at a glance

Routine appointments seen within 7 days

62.2%

England 58% · area 61% · ▼ 6.3 pts on Jun 2026

Routine appointments seen within 14 days

75.3%

England 77% · area 82% · ▼ 13 pts on Jun 2026

Urgent appointments seen the same day

–

England 77% · area 73% · small numbers

Appointments in the month

4,068

720.6 per 1,000 of 5,645 registered patients (England 535.2)

Ranked 2,411th of 5,703 practices in England for routine appointments within 7 days; 74th of 158 in South West London ICB. 1st is fastest.

In July 2026 the practice recorded 841 routine appointments, of which 62.2% took place within 7 days of being booked, 4 points above the England figure. Of 0 appointments the practice classed as clinically urgent, – were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 841

Same day 27%1 day 14%2 to 7 days 21%8 to 14 days 13%15 to 21 days 18%22 to 28 days 5%Over 28 days 1%

Urgent appointments 0

No appointments recorded.

All appointments 4,068

Same day 51%1 day 10%2 to 7 days 20%8 to 14 days 8%15 to 21 days 6%22 to 28 days 2%Over 28 days 4%

Appointments with a GP 2,153

Same day 65%1 day 8%2 to 7 days 10%8 to 14 days 6%15 to 21 days 9%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	40.6%	60.1%
With a GP (rather than a nurse or other staff)	52.9%	44.5%
Same day, all appointment types	51.3%	44.7%
Missed by the patient (did not attend)	8%	4.3%
Appointments per 1,000 registered patients	720.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	756
General consultation, acute (urgent)	0
Planned clinics	503
Planned clinical procedures	398
Unplanned clinical activity	0
Clinical triage	517
Walk-in	0
Home and care home visits	95

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	68.5%	88.3%	–	53.9%	4,130	709.9
July 2026	62.2%	75.3%	–	51.3%	4,068	720.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Your Family Practice CR7 7JH	0.3 mi	73%	89%	72%
Parchmore Medical Centre CR7 8LY	0.3 mi	49%	94%	70%
Mersham Medical Centre CR7 8JN	0.5 mi	63%	84%	89%
Brigstock Medical Practice CR7 7JN	0.6 mi	72%	89%	50%
Selhurst Medical Centre SE25 5QA	0.6 mi	37%	79%	41%
South Norwood Hill Medical Centre SE25 6BY	0.7 mi	57%	96%	88%

More practices near CR7 8RL · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.