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Parchmore Medical Centre

97 Parchmore Road, Thornton Heath, CR7 8LY · 020 82514200
Part of One Thornton Heath PCN in South West London ICB · Croydon. NHS code H83053.

July 2026 at a glance

Routine appointments seen within 7 days
48.7%
England 58% · area 61% · ▲ 3.1 pts on Jun 2026
Routine appointments seen within 14 days
94.2%
England 77% · area 82% · ▲ 1.8 pts on Jun 2026
Urgent appointments seen the same day
69.8%
England 77% · area 73% · ▼ 2 pts on Jun 2026
Appointments in the month
8,432
596.9 per 1,000 of 14,127 registered patients (England 535.2)

Ranked 3,567th of 5,703 practices in England for routine appointments within 7 days; 114th of 158 in South West London ICB; 4,032nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,557 routine appointments, of which 48.7% took place within 7 days of being booked, 9 points below the England figure. Of 1,649 appointments the practice classed as clinically urgent, 69.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,557

Same day 32%1 day 7%2 to 7 days 10%8 to 14 days 46%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

Urgent appointments 1,649

Same day 70%1 day 8%2 to 7 days 10%8 to 14 days 10%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 8,432

Same day 47%1 day 8%2 to 7 days 15%8 to 14 days 21%15 to 21 days 4%22 to 28 days 2%Over 28 days 3%

Appointments with a GP 3,855

Same day 48%1 day 11%2 to 7 days 13%8 to 14 days 22%15 to 21 days 3%22 to 28 days 1%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face49.3%60.1%
With a GP (rather than a nurse or other staff)45.7%44.5%
Same day, all appointment types47.2%44.7%
Missed by the patient (did not attend)11.1%4.3%
Appointments per 1,000 registered patients596.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,557
General consultation, acute (urgent)1,649
Planned clinics1,099
Planned clinical procedures1,668
Unplanned clinical activity232
Clinical triage26
Walk-in0
Home and care home visits98

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202645.6%92.4%71.8%45.7%8,622609.1
July 202648.7%94.2%69.8%47.2%8,432596.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Mersham Medical Centre
CR7 8JN
0.2 mi63%84%89%
Your Family Practice
CR7 7JH
0.3 mi73%89%72%
Thornton Heath Medical Centre
CR7 8RL
0.3 mi62%75%
Brigstock Medical Practice
CR7 7JN
0.6 mi72%89%50%
Leander Family Practice
CR7 6JE
0.7 mi83%93%61%
South Norwood Hill Medical Centre
SE25 6BY
0.9 mi57%96%88%

More practices near CR7 8LY · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.