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Acorn Group Practice

29-35 Holly Road, Twickenham, TW1 4EA · 02088 910073
Part of Teddington PCN in South West London ICB · Richmond upon Thames. NHS code H84007.

July 2026 at a glance

Routine appointments seen within 7 days
43.2%
England 58% · area 61% · ▼ 6.2 pts on Jun 2026
Routine appointments seen within 14 days
77.5%
England 77% · area 82% · ▼ 2.1 pts on Jun 2026
Urgent appointments seen the same day
60.5%
England 77% · area 73% · ▼ 2.5 pts on Jun 2026
Appointments in the month
2,556
350.9 per 1,000 of 7,284 registered patients (England 535.2)

Ranked 4,062nd of 5,703 practices in England for routine appointments within 7 days; 121st of 158 in South West London ICB; 4,590th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,140 routine appointments, of which 43.2% took place within 7 days of being booked, 15 points below the England figure. Of 623 appointments the practice classed as clinically urgent, 60.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,140

Same day 5%1 day 7%2 to 7 days 31%8 to 14 days 34%15 to 21 days 18%22 to 28 days 4%Over 28 days 1%

Urgent appointments 623

Same day 61%1 day 19%2 to 7 days 18%8 to 14 days 2%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 2,556

Same day 24%1 day 12%2 to 7 days 32%8 to 14 days 20%15 to 21 days 11%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 1,735

Same day 29%1 day 12%2 to 7 days 24%8 to 14 days 21%15 to 21 days 11%22 to 28 days 2%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face80.6%60.1%
With a GP (rather than a nurse or other staff)67.9%44.5%
Same day, all appointment types23.7%44.7%
Missed by the patient (did not attend)6.3%4.3%
Appointments per 1,000 registered patients350.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,140
General consultation, acute (urgent)623
Planned clinics53
Planned clinical procedures123
Unplanned clinical activity0
Clinical triage23
Walk-in0
Home and care home visits19

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202649.4%79.6%63%24.3%2,457337.1
July 202643.2%77.5%60.5%23.7%2,556350.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Cross Deep Surgery
TW1 4QP
0.1 mi72%
York Medical Practice
TW1 3PA
0.2 mi89%
The Green & Fir Road
TW2 5TU
0.6 mi69%85%91%
Twickenham Park Surgery
TW1 2AR
0.8 mi71%97%97%
E850070.9 mi
Richmond Lock Surgery
TW1 1PS
1.2 mi41%80%96%

More practices near TW1 4EA · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.