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The Green & Fir Road

The Green Surgery, 1b the Green, Twickenham, TW2 5TU · 020 88946870
Part of Teddington PCN in South West London ICB · Richmond upon Thames. NHS code H84044.

July 2026 at a glance

Routine appointments seen within 7 days

68.8%

England 58% · area 61% · ▲ 3.4 pts on Jun 2026

Routine appointments seen within 14 days

85.3%

England 77% · area 82% · ▲ 3.7 pts on Jun 2026

Urgent appointments seen the same day

90.8%

England 77% · area 73% · ▼ 2.7 pts on Jun 2026

Appointments in the month

3,254

392.9 per 1,000 of 8,282 registered patients (England 535.2)

Ranked 1,840th of 5,703 practices in England for routine appointments within 7 days; 57th of 158 in South West London ICB; 1,465th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,823 routine appointments, of which 68.8% took place within 7 days of being booked, 11 points above the England figure. Of 490 appointments the practice classed as clinically urgent, 90.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,823

Same day 34%1 day 10%2 to 7 days 25%8 to 14 days 17%15 to 21 days 5%22 to 28 days 7%Over 28 days 3%

Urgent appointments 490

Same day 91%1 day 3%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,254

Same day 36%1 day 8%2 to 7 days 21%8 to 14 days 13%15 to 21 days 7%22 to 28 days 10%Over 28 days 5%

Appointments with a GP 2,051

Same day 52%1 day 9%2 to 7 days 18%8 to 14 days 10%15 to 21 days 3%22 to 28 days 4%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	62.8%	60.1%
With a GP (rather than a nurse or other staff)	63%	44.5%
Same day, all appointment types	36%	44.7%
Missed by the patient (did not attend)	5.1%	4.3%
Appointments per 1,000 registered patients	392.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,823
General consultation, acute (urgent)	490
Planned clinics	125
Planned clinical procedures	568
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	10

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	65.4%	81.6%	93.5%	38.4%	3,139	380
July 2026	68.8%	85.3%	90.8%	36%	3,254	392.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Cross Deep Surgery TW1 4QP	0.4 mi	–	–	72%
Acorn Group Practice TW1 4EA	0.6 mi	43%	78%	61%
York Medical Practice TW1 3PA	0.7 mi	–	–	89%
Staines Road Medical Centre TW2 5AU	0.8 mi	80%	90%	63%
Crane Park Surgery TW2 6JL	0.9 mi	51%	77%	95%
Jubilee Surgery TW2 6JL	0.9 mi	59%	97%	97%

More practices near TW2 5TU · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.