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Staines Road Medical Centre

325 Staines Road, Twickenham, TW2 5AU · 020 88942722
Part of Hampton PCN in South West London ICB · Richmond upon Thames. NHS code H84057.

July 2026 at a glance

Routine appointments seen within 7 days

80.1%

England 58% · area 61% · ▲ 0.9 pts on Jun 2026

Routine appointments seen within 14 days

89.8%

England 77% · area 82% · ▼ 3.2 pts on Jun 2026

Urgent appointments seen the same day

62.7%

England 77% · area 73% · ▲ 1.8 pts on Jun 2026

Appointments in the month

1,217

327.2 per 1,000 of 3,719 registered patients (England 535.2)

Ranked 971st of 5,703 practices in England for routine appointments within 7 days; 28th of 158 in South West London ICB; 4,485th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 332 routine appointments, of which 80.1% took place within 7 days of being booked, 22 points above the England figure. Of 102 appointments the practice classed as clinically urgent, 62.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 332

Same day 19%1 day 32%2 to 7 days 29%8 to 14 days 10%15 to 21 days 6%22 to 28 days 1%Over 28 days 3%

Urgent appointments 102

Same day 63%1 day 25%2 to 7 days 7%8 to 14 days 6%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,217

Same day 15%1 day 17%2 to 7 days 26%8 to 14 days 12%15 to 21 days 20%22 to 28 days 4%Over 28 days 6%

Appointments with a GP 685

Same day 20%1 day 24%2 to 7 days 18%8 to 14 days 6%15 to 21 days 28%22 to 28 days 4%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	68.1%	60.1%
With a GP (rather than a nurse or other staff)	56.3%	44.5%
Same day, all appointment types	15.4%	44.7%
Missed by the patient (did not attend)	6.8%	4.3%
Appointments per 1,000 registered patients	327.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	332
General consultation, acute (urgent)	102
Planned clinics	660
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	5
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	79.2%	93%	60.9%	13.6%	1,223	328.7
July 2026	80.1%	89.8%	62.7%	15.4%	1,217	327.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Jubilee Surgery TW2 6JL	0.4 mi	59%	97%	97%
Crane Park Surgery TW2 6JL	0.4 mi	51%	77%	95%
Woodlawn Medical Centre TW2 6EE	0.5 mi	51%	80%	50%
E85045	0.7 mi	–	–	–
The Green & Fir Road TW2 5TU	0.8 mi	69%	85%	91%
Hampton Hill Medical Centre TW12 1NY	0.9 mi	42%	65%	89%

More practices near TW2 5AU · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.