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Crane Park Surgery

1st Fl Whitton Ch & Scc, Percy Road, Twickenham, TW2 6JL · 020 34585300
Part of East Twickenham PCN in South West London ICB · Richmond upon Thames. NHS code H84630.

July 2026 at a glance

Routine appointments seen within 7 days

51.4%

England 58% · area 61% · ▼ 8.6 pts on Jun 2026 · small numbers

Routine appointments seen within 14 days

77.1%

England 77% · area 82% · ▼ 2.9 pts on Jun 2026 · small numbers

Urgent appointments seen the same day

94.6%

England 77% · area 73% · ▲ 3.8 pts on Jun 2026

Appointments in the month

1,181

325.6 per 1,000 of 3,627 registered patients (England 535.2)

This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.

In July 2026 the practice recorded 35 routine appointments, of which 51.4% took place within 7 days of being booked, 7 points below the England figure. Of 332 appointments the practice classed as clinically urgent, 94.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 35

Same day 26%1 day 6%2 to 7 days 20%8 to 14 days 26%15 to 21 days 6%22 to 28 days 9%Over 28 days 9%

Urgent appointments 332

Same day 95%1 day 2%2 to 7 days 3%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,181

Same day 32%1 day 5%2 to 7 days 19%8 to 14 days 16%15 to 21 days 4%22 to 28 days 5%Over 28 days 18%

Appointments with a GP 772

Same day 47%1 day 5%2 to 7 days 22%8 to 14 days 22%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	80.9%	60.1%
With a GP (rather than a nurse or other staff)	65.4%	44.5%
Same day, all appointment types	31.7%	44.7%
Missed by the patient (did not attend)	3.8%	4.3%
Appointments per 1,000 registered patients	325.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	35
General consultation, acute (urgent)	332
Planned clinics	705
Planned clinical procedures	104
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	5

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	60%	80%	90.8%	33.1%	1,166	319.7
July 2026	51.4%	77.1%	94.6%	31.7%	1,181	325.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Jubilee Surgery TW2 6JL	0 mi	59%	97%	97%
Woodlawn Medical Centre TW2 6EE	0.2 mi	51%	80%	50%
Staines Road Medical Centre TW2 5AU	0.4 mi	80%	90%	63%
E85045	0.8 mi	–	–	–
The Green & Fir Road TW2 5TU	0.9 mi	69%	85%	91%
E85113	1.1 mi	–	–	–

More practices near TW2 6JL · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.