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Jubilee Surgery

1st Fl Whitton Ch & Scc, Percy Road, Twickenham, TW2 6JL · 020 34585400
Part of East Twickenham PCN in South West London ICB · Richmond upon Thames. NHS code H84031.

July 2026 at a glance

Routine appointments seen within 7 days
59.1%
England 58% · area 61% · ▲ 2.2 pts on Jun 2026
Routine appointments seen within 14 days
97.2%
England 77% · area 82% · ▲ 3.4 pts on Jun 2026
Urgent appointments seen the same day
97%
England 77% · area 73% · ▼ 1.7 pts on Jun 2026
Appointments in the month
2,819
491.5 per 1,000 of 5,735 registered patients (England 535.2)

Ranked 2,682nd of 5,703 practices in England for routine appointments within 7 days; 85th of 158 in South West London ICB; 360th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 741 routine appointments, of which 59.1% took place within 7 days of being booked, about the England figure. Of 332 appointments the practice classed as clinically urgent, 97% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 741

Same day 17%1 day 10%2 to 7 days 32%8 to 14 days 38%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

Urgent appointments 332

Same day 97%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,819

Same day 35%1 day 8%2 to 7 days 21%8 to 14 days 18%15 to 21 days 9%22 to 28 days 5%Over 28 days 5%

Appointments with a GP 1,549

Same day 51%1 day 7%2 to 7 days 15%8 to 14 days 17%15 to 21 days 3%22 to 28 days 3%Over 28 days 3%

What the appointments were

MeasureThis practiceEngland
Face to face65.7%60.1%
With a GP (rather than a nurse or other staff)54.9%44.5%
Same day, all appointment types34.7%44.7%
Missed by the patient (did not attend)3.8%4.3%
Appointments per 1,000 registered patients491.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine741
General consultation, acute (urgent)332
Planned clinics220
Planned clinical procedures786
Unplanned clinical activity459
Clinical triage1
Walk-in0
Home and care home visits6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202656.9%93.8%98.7%40%2,327404.7
July 202659.1%97.2%97%34.7%2,819491.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Crane Park Surgery
TW2 6JL
0 mi51%77%95%
Woodlawn Medical Centre
TW2 6EE
0.2 mi51%80%50%
Staines Road Medical Centre
TW2 5AU
0.4 mi80%90%63%
E850450.8 mi
The Green & Fir Road
TW2 5TU
0.9 mi69%85%91%
E851131.1 mi

More practices near TW2 6JL · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.