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Cross Deep Surgery

Cross Deep Surg & Med Ctr, 4 Cross Deep, Twickenham, TW1 4QP · 020 88928124
Part of East Twickenham PCN in South West London ICB · Richmond upon Thames. NHS code H84039.

July 2026 at a glance

Routine appointments seen within 7 days
England 58% · area 61% · small numbers
Routine appointments seen within 14 days
England 77% · area 82% · small numbers
Urgent appointments seen the same day
71.7%
England 77% · area 73% · ▼ 4.8 pts on Jun 2026
Appointments in the month
4,756
409.3 per 1,000 of 11,619 registered patients (England 535.2)

This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.

In July 2026 the practice recorded 0 routine appointments, of which – took place within 7 days of being booked, . Of 1,053 appointments the practice classed as clinically urgent, 71.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 0

No appointments recorded.

Urgent appointments 1,053

Same day 72%1 day 7%2 to 7 days 12%8 to 14 days 4%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 4,756

Same day 28%1 day 6%2 to 7 days 12%8 to 14 days 20%15 to 21 days 18%22 to 28 days 9%Over 28 days 7%

Appointments with a GP 2,964

Same day 38%1 day 6%2 to 7 days 9%8 to 14 days 14%15 to 21 days 18%22 to 28 days 7%Over 28 days 7%

What the appointments were

MeasureThis practiceEngland
Face to face73.6%60.1%
With a GP (rather than a nurse or other staff)62.3%44.5%
Same day, all appointment types27.6%44.7%
Missed by the patient (did not attend)4.9%4.3%
Appointments per 1,000 registered patients409.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine0
General consultation, acute (urgent)1,053
Planned clinics1,826
Planned clinical procedures1,431
Unplanned clinical activity0
Clinical triage0
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202676.5%32.4%4,248364.5
July 202671.7%27.6%4,756409.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Acorn Group Practice
TW1 4EA
0.1 mi43%78%61%
York Medical Practice
TW1 3PA
0.4 mi89%
The Green & Fir Road
TW2 5TU
0.4 mi69%85%91%
Twickenham Park Surgery
TW1 2AR
0.9 mi71%97%97%
E850071.1 mi
Thameside Medical Practice
TW11 8HU
1.2 mi42%65%95%

More practices near TW1 4QP · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.