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Roselawn Surgery

149 Malden Road, New Malden, KT3 6AA · 020 89490555
Part of New Malden & Worcester Park PCN in South West London ICB · Kingston upon Thames. NHS code H84051.

July 2026 at a glance

Routine appointments seen within 7 days
49.1%
England 58% · area 61% · ▲ 15.5 pts on Jun 2026
Routine appointments seen within 14 days
91.9%
England 77% · area 82% · ▲ 9.3 pts on Jun 2026
Urgent appointments seen the same day
89%
England 77% · area 73% · ▲ 23.4 pts on Jun 2026
Appointments in the month
2,635
365.2 per 1,000 of 7,216 registered patients (England 535.2)

Ranked 3,534th of 5,703 practices in England for routine appointments within 7 days; 112th of 158 in South West London ICB; 1,766th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 629 routine appointments, of which 49.1% took place within 7 days of being booked, 9 points below the England figure. Of 703 appointments the practice classed as clinically urgent, 89% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 629

Same day 9%1 day 10%2 to 7 days 30%8 to 14 days 43%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

Urgent appointments 703

Same day 89%1 day 4%2 to 7 days 4%8 to 14 days 3%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,635

Same day 39%1 day 10%2 to 7 days 22%8 to 14 days 20%15 to 21 days 5%22 to 28 days 4%Over 28 days 1%

Appointments with a GP 1,162

Same day 60%1 day 7%2 to 7 days 10%8 to 14 days 21%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face45.4%60.1%
With a GP (rather than a nurse or other staff)44.1%44.5%
Same day, all appointment types38.6%44.7%
Missed by the patient (did not attend)4%4.3%
Appointments per 1,000 registered patients365.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine629
General consultation, acute (urgent)703
Planned clinics257
Planned clinical procedures638
Unplanned clinical activity36
Clinical triage51
Walk-in0
Home and care home visits4

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202633.6%82.6%65.6%36%2,750376.6
July 202649.1%91.9%89%38.6%2,635365.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Holmwood Corner Surgery
KT3 6DR
0.1 mi38%46%87%
Groves Medical Centre
KT3 3TX
0.9 mi25%56%53%
West Barnes Surgery
KT3 6JD
0.9 mi47%70%90%
Manor Drive Medical Centre
KT4 7LG
1.2 mi76%94%68%
Grand Drive Surgery
SW20 9EA
1.2 mi29%77%96%
Sunray Surgery
KT5 9QD
1.3 mi91%97%100%

More practices near KT3 6AA · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.