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Westbank Practice

The Limes Surgery, Church Stile, Exminster, Exeter, EX6 8DF · 01392 833230
Part of Outer Exeter PCN in Devon ICB · Teignbridge. NHS code L83041.

July 2026 at a glance

Routine appointments seen within 7 days

47.1%

England 58% · area 48% · ▲ 8.5 pts on Jun 2026

Routine appointments seen within 14 days

67.3%

England 77% · area 70% · ▲ 10.6 pts on Jun 2026

Urgent appointments seen the same day

60.8%

England 77% · area 82% · ▲ 1.3 pts on Jun 2026

Appointments in the month

4,797

524.9 per 1,000 of 9,139 registered patients (England 535.2)

Ranked 3,710th of 5,703 practices in England for routine appointments within 7 days; 57th of 111 in Devon ICB; 4,577th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,625 routine appointments, of which 47.1% took place within 7 days of being booked, 11 points below the England figure. Of 798 appointments the practice classed as clinically urgent, 60.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,625

Same day 17%1 day 6%2 to 7 days 24%8 to 14 days 20%15 to 21 days 14%22 to 28 days 13%Over 28 days 6%

Urgent appointments 798

Same day 61%1 day 5%2 to 7 days 22%8 to 14 days 8%15 to 21 days 2%22 to 28 days 2%Over 28 days 2%

All appointments 4,797

Same day 40%1 day 5%2 to 7 days 19%8 to 14 days 14%15 to 21 days 9%22 to 28 days 8%Over 28 days 4%

Appointments with a GP 2,406

Same day 50%1 day 4%2 to 7 days 14%8 to 14 days 11%15 to 21 days 9%22 to 28 days 9%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	73%	60.1%
With a GP (rather than a nurse or other staff)	50.2%	44.5%
Same day, all appointment types	40.4%	44.7%
Missed by the patient (did not attend)	1.6%	4.3%
Appointments per 1,000 registered patients	524.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,625
General consultation, acute (urgent)	798
Planned clinics	1,104
Planned clinical procedures	5
Unplanned clinical activity	0
Clinical triage	140
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	38.6%	56.7%	59.5%	40.4%	4,608	504.6
July 2026	47.1%	67.3%	60.8%	40.4%	4,797	524.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Topsham Surgery EX3 0EN	1.4 mi	73%	90%	83%
Ide Lane Surgery EX2 8UP	2.3 mi	28%	50%	93%
Wonford Green Surgery EX2 6NF	2.4 mi	31%	51%	95%
Heavitree Practice EX1 2RX	3.1 mi	72%	83%	89%
South Lawn Medical Practice EX1 2RX	3.1 mi	45%	61%	69%
Hill Barton Surgery EX1 3EN	3.1 mi	74%	93%	77%

More practices near EX6 8DF · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.