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Adelaide Street Surgery

20 Adelaide Street, Stonehouse, Plymouth, PL1 3JF · 01752 667623
Part of Waterside Health Network PCN in Devon ICB · Plymouth. NHS code L83651.

July 2026 at a glance

Routine appointments seen within 7 days

67.6%

England 58% · area 48% · ▼ 2.1 pts on Jun 2026

Routine appointments seen within 14 days

84.8%

England 77% · area 70% · ▼ 5 pts on Jun 2026

Urgent appointments seen the same day

92.2%

England 77% · area 82% · ▲ 0.7 pts on Jun 2026

Appointments in the month

2,310

516.7 per 1,000 of 4,471 registered patients (England 535.2)

Ranked 1,934th of 5,703 practices in England for routine appointments within 7 days; 18th of 111 in Devon ICB; 1,221st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,001 routine appointments, of which 67.6% took place within 7 days of being booked, 9 points above the England figure. Of 309 appointments the practice classed as clinically urgent, 92.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,001

Same day 18%1 day 9%2 to 7 days 40%8 to 14 days 17%15 to 21 days 7%22 to 28 days 5%Over 28 days 3%

Urgent appointments 309

Same day 92%1 day 2%2 to 7 days 4%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 2,310

Same day 29%1 day 7%2 to 7 days 27%8 to 14 days 19%15 to 21 days 9%22 to 28 days 5%Over 28 days 4%

Appointments with a GP 1,340

Same day 37%1 day 7%2 to 7 days 29%8 to 14 days 14%15 to 21 days 6%22 to 28 days 3%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	80.6%	60.1%
With a GP (rather than a nurse or other staff)	58%	44.5%
Same day, all appointment types	28.6%	44.7%
Missed by the patient (did not attend)	15.9%	4.3%
Appointments per 1,000 registered patients	516.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,001
General consultation, acute (urgent)	309
Planned clinics	0
Planned clinical procedures	752
Unplanned clinical activity	0
Clinical triage	115
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	69.7%	89.8%	91.5%	32.5%	2,200	490.6
July 2026	67.6%	84.8%	92.2%	28.6%	2,310	516.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
West Hoe Surgery PL1 3BS	0.5 mi	27%	57%	67%
Devonport Health Centre PL1 4JZ	0.6 mi	60%	78%	76%
North Road West Med.ctr. PL1 5BZ	0.6 mi	25%	80%	67%
Stoke Surgery PL3 4DP	0.7 mi	58%	85%	48%
Friary House Surgery PL4 9BH	1.2 mi	66%	83%	44%
St Neots Surgery PL2 3HY	1.2 mi	29%	58%	10%

More practices near PL1 3JF · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.