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North Road West Med.ctr.

167 North Road West, Plymouth, PL1 5BZ · 01752 662780
Part of Drake Medical Alliance PCN in Devon ICB · Plymouth. NHS code L83030.

July 2026 at a glance

Routine appointments seen within 7 days

25.1%

England 58% · area 48% · ▼ 1.8 pts on Jun 2026

Routine appointments seen within 14 days

79.7%

England 77% · area 70% · ▲ 1.3 pts on Jun 2026

Urgent appointments seen the same day

67.1%

England 77% · area 82% · ▼ 1.2 pts on Jun 2026

Appointments in the month

6,706

668.6 per 1,000 of 10,030 registered patients (England 535.2)

Ranked 5,339th of 5,703 practices in England for routine appointments within 7 days; 100th of 111 in Devon ICB; 4,228th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,116 routine appointments, of which 25.1% took place within 7 days of being booked, 33 points below the England figure. Of 875 appointments the practice classed as clinically urgent, 67.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,116

Same day 4%1 day 3%2 to 7 days 18%8 to 14 days 55%15 to 21 days 18%22 to 28 days 2%Over 28 days 1%

Urgent appointments 875

Same day 67%1 day 5%2 to 7 days 11%8 to 14 days 16%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

All appointments 6,705

Same day 36%1 day 17%2 to 7 days 15%8 to 14 days 16%15 to 21 days 9%22 to 28 days 5%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,853

Same day 38%1 day 24%2 to 7 days 12%8 to 14 days 20%15 to 21 days 5%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	45.6%	60.1%
With a GP (rather than a nurse or other staff)	57.5%	44.5%
Same day, all appointment types	35.6%	44.7%
Missed by the patient (did not attend)	4.4%	4.3%
Appointments per 1,000 registered patients	668.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,116
General consultation, acute (urgent)	876
Planned clinics	1,441
Planned clinical procedures	76
Unplanned clinical activity	31
Clinical triage	2,114
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	26.9%	78.4%	68.3%	39.6%	6,162	614.7
July 2026	25.1%	79.7%	67.1%	35.6%	6,706	668.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Adelaide Street Surgery PL1 3JF	0.6 mi	68%	85%	92%
Lisson Grove Medical Ctr. PL4 7DL	0.8 mi	34%	55%	94%
West Hoe Surgery PL1 3BS	0.8 mi	27%	57%	67%
Friary House Surgery PL4 9BH	0.8 mi	66%	83%	44%
Stoke Surgery PL3 4DP	0.9 mi	58%	85%	48%
Devonport Health Centre PL1 4JZ	1.1 mi	60%	78%	76%

More practices near PL1 5BZ · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.