GPWaits

HomeHerefordshire and Worcestershire ICB › The Ridgeway Surgery

The Ridgeway Surgery

6-8 Feckenham Road, Astwood Bank, Redditch, B96 6DS · 01527 892418
Part of Redditch & Bromsgrove Nightingales PCN in Herefordshire and Worcestershire ICB · Redditch. NHS code M81077.

July 2026 at a glance

Routine appointments seen within 7 days
61%
England 58% · area 63% · ▲ 25.5 pts on Jun 2026
Routine appointments seen within 14 days
76.3%
England 77% · area 79% · ▲ 9.9 pts on Jun 2026
Urgent appointments seen the same day
84.8%
England 77% · area 87% · ▲ 7.7 pts on Jun 2026
Appointments in the month
2,893
594.7 per 1,000 of 4,865 registered patients (England 535.2)

Ranked 2,513th of 5,703 practices in England for routine appointments within 7 days; 38th of 77 in Herefordshire and Worcestershire ICB; 2,439th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 518 routine appointments, of which 61% took place within 7 days of being booked, 3 points above the England figure. Of 802 appointments the practice classed as clinically urgent, 84.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 518

Same day 27%1 day 10%2 to 7 days 25%8 to 14 days 15%15 to 21 days 8%22 to 28 days 6%Over 28 days 10%

Urgent appointments 802

Same day 85%1 day 4%2 to 7 days 6%8 to 14 days 4%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 2,890

Same day 55%1 day 4%2 to 7 days 14%8 to 14 days 12%15 to 21 days 5%22 to 28 days 4%Over 28 days 6%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,915

Same day 79%1 day 4%2 to 7 days 9%8 to 14 days 4%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face68.4%60.1%
With a GP (rather than a nurse or other staff)66.3%44.5%
Same day, all appointment types55.4%44.7%
Missed by the patient (did not attend)3.2%4.3%
Appointments per 1,000 registered patients594.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine518
General consultation, acute (urgent)802
Planned clinics218
Planned clinical procedures567
Unplanned clinical activity30
Clinical triage576
Walk-in64
Home and care home visits14

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202635.5%66.4%77.1%53.2%2,643542.4
July 202661%76.3%84.8%55.4%2,893594.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Crabbs Cross Surgery
B97 5JX
1.5 mi30%36%92%
Crabbs Cross Medical Centre
B97 5JX
1.5 mi82%94%78%
M840021.9 mi
The Bridge Surgery
B97 4LA
2.3 mi33%64%60%
Hillview Medical Centre
B97 4RN
3.2 mi57%94%97%
The Dow Surgery
B97 4AJ
3.2 mi32%59%96%

More practices near B96 6DS · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.