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Crabbs Cross Surgery

1 Kenilworth Close, Crabbs Cross, Redditch, B97 5JX · 01527 544610
Part of Redditch & Bromsgrove Nightingales PCN in Herefordshire and Worcestershire ICB · Redditch. NHS code M81617.

July 2026 at a glance

Routine appointments seen within 7 days
30.2%
England 58% · area 63% · ▼ 2.3 pts on Jun 2026
Routine appointments seen within 14 days
36.4%
England 77% · area 79% · ▼ 35.3 pts on Jun 2026
Urgent appointments seen the same day
92%
England 77% · area 87% · ▼ 0.3 pts on Jun 2026
Appointments in the month
3,341
626.2 per 1,000 of 5,335 registered patients (England 535.2)

Ranked 5,079th of 5,703 practices in England for routine appointments within 7 days; 73rd of 77 in Herefordshire and Worcestershire ICB; 1,252nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 371 routine appointments, of which 30.2% took place within 7 days of being booked, 28 points below the England figure. Of 963 appointments the practice classed as clinically urgent, 92% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 371

Same day 19%1 day 5%2 to 7 days 7%8 to 14 days 6%15 to 21 days 26%22 to 28 days 36%Over 28 days 2%

Urgent appointments 963

Same day 92%1 day 4%2 to 7 days 3%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,336

Same day 64%1 day 5%2 to 7 days 9%8 to 14 days 8%15 to 21 days 6%22 to 28 days 6%Over 28 days 2%

5 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,596

Same day 80%1 day 4%2 to 7 days 3%8 to 14 days 3%15 to 21 days 4%22 to 28 days 6%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face30.5%60.1%
With a GP (rather than a nurse or other staff)77.7%44.5%
Same day, all appointment types64.4%44.7%
Missed by the patient (did not attend)2.5%4.3%
Appointments per 1,000 registered patients626.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine371
General consultation, acute (urgent)963
Planned clinics508
Planned clinical procedures255
Unplanned clinical activity16
Clinical triage1,116
Walk-in0
Home and care home visits6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202632.5%71.7%92.3%66.1%3,447649
July 202630.2%36.4%92%64.4%3,341626.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Crabbs Cross Medical Centre
B97 5JX
0 mi82%94%78%
The Bridge Surgery
B97 4LA
0.9 mi33%64%60%
The Ridgeway Surgery
B96 6DS
1.5 mi61%76%85%
Hillview Medical Centre
B97 4RN
1.7 mi57%94%97%
The Dow Surgery
B97 4AJ
1.8 mi32%59%96%
St Stephen's Medical Partnership
B97 4AL
1.8 mi38%59%58%

More practices near B97 5JX · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.