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Crabbs Cross Surgery
1 Kenilworth Close, Crabbs Cross, Redditch, B97 5JX · 01527 544610
Part of Redditch & Bromsgrove Nightingales PCN in Herefordshire and Worcestershire ICB · Redditch. NHS code M81617.
July 2026 at a glance
Ranked 5,079th of 5,703 practices in England for routine appointments within 7 days; 73rd of 77 in Herefordshire and Worcestershire ICB; 1,252nd of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 371 routine appointments, of which 30.2% took place within 7 days of being booked, 28 points below the England figure. Of 963 appointments the practice classed as clinically urgent, 92% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 371
Urgent appointments 963
All appointments 3,336
5 appointments had an unknown booking gap and are excluded.
Appointments with a GP 2,596
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 30.5% | 60.1% |
| With a GP (rather than a nurse or other staff) | 77.7% | 44.5% |
| Same day, all appointment types | 64.4% | 44.7% |
| Missed by the patient (did not attend) | 2.5% | 4.3% |
| Appointments per 1,000 registered patients | 626.2 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 371 |
| General consultation, acute (urgent) | 963 |
| Planned clinics | 508 |
| Planned clinical procedures | 255 |
| Unplanned clinical activity | 16 |
| Clinical triage | 1,116 |
| Walk-in | 0 |
| Home and care home visits | 6 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 32.5% | 71.7% | 92.3% | 66.1% | 3,447 | 649 |
| July 2026 | 30.2% | 36.4% | 92% | 64.4% | 3,341 | 626.2 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Crabbs Cross Medical Centre B97 5JX | 0 mi | 82% | 94% | 78% |
| The Bridge Surgery B97 4LA | 0.9 mi | 33% | 64% | 60% |
| The Ridgeway Surgery B96 6DS | 1.5 mi | 61% | 76% | 85% |
| Hillview Medical Centre B97 4RN | 1.7 mi | 57% | 94% | 97% |
| The Dow Surgery B97 4AJ | 1.8 mi | 32% | 59% | 96% |
| St Stephen's Medical Partnership B97 4AL | 1.8 mi | 38% | 59% | 58% |
More practices near B97 5JX · All practices in Herefordshire and Worcestershire ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.