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Norton Canes Surgery
Norton Canes Clinic, Brownhills Road, Norton Canes, Cannock, WS11 9SE · 01543 279500
Part of Cannock Villages PCN in Staffordshire and Stoke-on-Trent ICB · Cannock Chase. NHS code M83717.
July 2026 at a glance
Ranked 53rd of 5,703 practices in England for routine appointments within 7 days; 1st of 21 in Staffordshire and Stoke-on-Trent ICB; 4,887th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 594 routine appointments, of which 98% took place within 7 days of being booked, 40 points above the England figure. Of 369 appointments the practice classed as clinically urgent, 53.9% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 594
Urgent appointments 369
All appointments 1,527
Appointments with a GP 962
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 63.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 63% | 44.5% |
| Same day, all appointment types | 50.2% | 44.7% |
| Missed by the patient (did not attend) | 3.9% | 4.3% |
| Appointments per 1,000 registered patients | 433.3 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 594 |
| General consultation, acute (urgent) | 369 |
| Planned clinics | 29 |
| Planned clinical procedures | 330 |
| Unplanned clinical activity | 1 |
| Clinical triage | 19 |
| Walk-in | 0 |
| Home and care home visits | 4 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 97.1% | 99.3% | 59.1% | 50.5% | 1,492 | 421.7 |
| July 2026 | 98% | 99.3% | 53.9% | 50.2% | 1,527 | 433.3 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Norton Canes Practice WS11 9SE | 0 mi | 54% | 95% | 78% |
| Norton Canes Health Centre WS11 9SE | 0 mi | – | – | 58% |
| Heath Hayes Health Centre WS12 3TG | 1.4 mi | 67% | 79% | 46% |
| M83072 | 1.7 mi | – | – | – |
| M91609 | 2.2 mi | – | – | – |
| M91006 | 2.2 mi | – | – | – |
More practices near WS11 9SE · All practices in Staffordshire and Stoke-on-Trent ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.