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Norton Canes Practice

Norton Canes Clinic, Brownhills Road, Norton Canes, Cannock, WS11 9SE · 01543 279232
Part of Cannock Villages PCN in Staffordshire and Stoke-on-Trent ICB · Cannock Chase. NHS code M83727.

July 2026 at a glance

Routine appointments seen within 7 days
53.7%
England 58% · area 66% · ▼ 3.8 pts on Jun 2026
Routine appointments seen within 14 days
95.3%
England 77% · area 85% · ▲ 0.2 pts on Jun 2026
Urgent appointments seen the same day
77.9%
England 77% · area 71% · ▲ 4.9 pts on Jun 2026
Appointments in the month
1,888
433.2 per 1,000 of 4,358 registered patients (England 535.2)

Ranked 3,153rd of 5,703 practices in England for routine appointments within 7 days; 16th of 21 in Staffordshire and Stoke-on-Trent ICB; 3,314th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 508 routine appointments, of which 53.7% took place within 7 days of being booked, 4 points below the England figure. Of 281 appointments the practice classed as clinically urgent, 77.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 508

Same day 6%1 day 5%2 to 7 days 42%8 to 14 days 42%15 to 21 days 2%22 to 28 days 2%Over 28 days 0%

Urgent appointments 281

Same day 78%1 day 14%2 to 7 days 8%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 1,887

Same day 31%1 day 8%2 to 7 days 29%8 to 14 days 21%15 to 21 days 5%22 to 28 days 3%Over 28 days 3%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,272

Same day 40%1 day 8%2 to 7 days 25%8 to 14 days 22%15 to 21 days 2%22 to 28 days 2%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face67%60.1%
With a GP (rather than a nurse or other staff)67.4%44.5%
Same day, all appointment types31.4%44.7%
Missed by the patient (did not attend)4.7%4.3%
Appointments per 1,000 registered patients433.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine508
General consultation, acute (urgent)281
Planned clinics108
Planned clinical procedures383
Unplanned clinical activity0
Clinical triage458
Walk-in0
Home and care home visits5

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202657.5%95.1%73%31.4%1,825418.6
July 202653.7%95.3%77.9%31.4%1,888433.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Norton Canes Surgery
WS11 9SE
0 mi98%99%54%
Norton Canes Health Centre
WS11 9SE
0 mi58%
Heath Hayes Health Centre
WS12 3TG
1.4 mi67%79%46%
M830721.7 mi
M916092.2 mi
M916262.2 mi

More practices near WS11 9SE · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.