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Poplars Surgery

17 Holly Lane, Erdington, Birmingham, B24 9JN · 0121 3772133
Part of North Birmingham PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85065.

July 2026 at a glance

Routine appointments seen within 7 days
62.3%
England 58% · area 72% · ▲ 6.3 pts on Jun 2026
Routine appointments seen within 14 days
85.3%
England 77% · area 88% · ▲ 3.8 pts on Jun 2026
Urgent appointments seen the same day
69.8%
England 77% · area 77% · ▼ 2 pts on Jun 2026
Appointments in the month
5,862
413.2 per 1,000 of 14,187 registered patients (England 535.2)

Ranked 2,401st of 5,703 practices in England for routine appointments within 7 days; 112th of 160 in Birmingham and Solihull ICB; 4,033rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,645 routine appointments, of which 62.3% took place within 7 days of being booked, 4 points above the England figure. Of 4,132 appointments the practice classed as clinically urgent, 69.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,645

Same day 34%1 day 12%2 to 7 days 17%8 to 14 days 23%15 to 21 days 4%22 to 28 days 2%Over 28 days 9%

Urgent appointments 4,132

Same day 70%1 day 2%2 to 7 days 11%8 to 14 days 12%15 to 21 days 3%22 to 28 days 2%Over 28 days 2%

9 appointments had an unknown booking gap and are excluded.

All appointments 5,853

Same day 60%1 day 5%2 to 7 days 12%8 to 14 days 15%15 to 21 days 3%22 to 28 days 2%Over 28 days 4%

9 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,389

Same day 77%1 day 4%2 to 7 days 7%8 to 14 days 7%15 to 21 days 1%22 to 28 days 1%Over 28 days 3%

What the appointments were

MeasureThis practiceEngland
Face to face79.4%60.1%
With a GP (rather than a nurse or other staff)57.8%44.5%
Same day, all appointment types60.1%44.7%
Missed by the patient (did not attend)5.6%4.3%
Appointments per 1,000 registered patients413.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,609
General consultation, acute (urgent)4,141
Planned clinics0
Planned clinical procedures4
Unplanned clinical activity0
Clinical triage72
Walk-in0
Home and care home visits36

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202656%81.5%71.8%61%5,686399.8
July 202662.3%85.3%69.8%60.1%5,862413.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Sutton Road Surgery
B23 5TJ
0.4 mi80%94%77%
The Hawthorns Surgery
B72 1DL
0.7 mi68%87%97%
Kingsbury Road Medical Centre
B24 8RD
0.9 mi90%96%90%
Midlands Medical Partnership
B24 0SY
1 mi88%95%71%
Reservoir Road Surgery
B23 6DJ
1.1 mi37%73%87%
DR Khuroo's Practice
B23 6DJ
1.1 mi78%92%85%

More practices near B24 9JN · All practices in Birmingham and Solihull ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.