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The Hawthorns Surgery
331 Birmingham Road, Sutton Coldfield, B72 1DL · 0121 3732211
Part of Alliance of Sutton Practices PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85175.
July 2026 at a glance
Ranked 1,925th of 5,703 practices in England for routine appointments within 7 days; 98th of 160 in Birmingham and Solihull ICB; 365th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,599 routine appointments, of which 67.7% took place within 7 days of being booked, 10 points above the England figure. Of 1,121 appointments the practice classed as clinically urgent, 97% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,599
Urgent appointments 1,121
All appointments 5,268
3 appointments had an unknown booking gap and are excluded.
Appointments with a GP 2,868
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 59% | 60.1% |
| With a GP (rather than a nurse or other staff) | 54.4% | 44.5% |
| Same day, all appointment types | 36.2% | 44.7% |
| Missed by the patient (did not attend) | 2.9% | 4.3% |
| Appointments per 1,000 registered patients | 524.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,584 |
| General consultation, acute (urgent) | 1,121 |
| Planned clinics | 1,124 |
| Planned clinical procedures | 674 |
| Unplanned clinical activity | 0 |
| Clinical triage | 37 |
| Walk-in | 0 |
| Home and care home visits | 15 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 73.2% | 88.2% | 96.5% | 36.6% | 5,134 | 508.6 |
| July 2026 | 67.7% | 87.1% | 97% | 36.2% | 5,271 | 524.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Sutton Road Surgery B23 5TJ | 0.3 mi | 80% | 94% | 77% |
| Poplars Surgery B24 9JN | 0.7 mi | 62% | 85% | 70% |
| Ashfield Surgery B76 1QN | 1.1 mi | 63% | 76% | 85% |
| The Manor Practice B72 1RL | 1.4 mi | 30% | 59% | 82% |
| Midlands Medical Partnership B24 0SY | 1.4 mi | 88% | 95% | 71% |
| The Dove Medical Practice B23 5DD | 1.6 mi | 41% | 54% | 95% |
More practices near B72 1DL · All practices in Birmingham and Solihull ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.