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The Manor Practice

61 Holland Road, Sutton Coldfield, B72 1RL · 0121 3542032
Part of Alliance of Sutton Practices PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85033.

July 2026 at a glance

Routine appointments seen within 7 days

30.4%

England 58% · area 72% · ▲ 4.1 pts on Jun 2026

Routine appointments seen within 14 days

59.1%

England 77% · area 88% · ▲ 7.1 pts on Jun 2026

Urgent appointments seen the same day

82.3%

England 77% · area 77% · ▲ 3 pts on Jun 2026

Appointments in the month

6,617

376.5 per 1,000 of 17,576 registered patients (England 535.2)

Ranked 5,063rd of 5,703 practices in England for routine appointments within 7 days; 156th of 160 in Birmingham and Solihull ICB; 2,778th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,309 routine appointments, of which 30.4% took place within 7 days of being booked, 28 points below the England figure. Of 1,485 appointments the practice classed as clinically urgent, 82.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,309

Same day 7%1 day 4%2 to 7 days 19%8 to 14 days 29%15 to 21 days 19%22 to 28 days 10%Over 28 days 11%

Urgent appointments 1,485

Same day 82%1 day 4%2 to 7 days 7%8 to 14 days 5%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 6,617

Same day 30%1 day 7%2 to 7 days 19%8 to 14 days 22%15 to 21 days 11%22 to 28 days 6%Over 28 days 6%

Appointments with a GP 2,332

Same day 50%1 day 6%2 to 7 days 11%8 to 14 days 15%15 to 21 days 9%22 to 28 days 5%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	72.3%	60.1%
With a GP (rather than a nurse or other staff)	35.2%	44.5%
Same day, all appointment types	29.6%	44.7%
Missed by the patient (did not attend)	4.5%	4.3%
Appointments per 1,000 registered patients	376.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,276
General consultation, acute (urgent)	1,485
Planned clinics	108
Planned clinical procedures	1,140
Unplanned clinical activity	0
Clinical triage	685
Walk-in	0
Home and care home visits	105

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	26.3%	52%	79.3%	30.5%	6,919	393.9
July 2026	30.4%	59.1%	82.3%	29.6%	6,617	376.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Hawthorns Surgery B72 1DL	1.4 mi	68%	87%	97%
Sutton Coldfield Group Practice B75 6DX	1.5 mi	59%	97%	93%
Ashfield Surgery B76 1QN	1.6 mi	63%	76%	85%
Sutton Road Surgery B23 5TJ	1.7 mi	80%	94%	77%
Hillcrest Surgery B44 0NN	2 mi	65%	93%	44%
Poplars Surgery B24 9JN	2.1 mi	62%	85%	70%

More practices near B72 1RL · All practices in Birmingham and Solihull ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.