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Phoenix Medical Centre

Atherton Street, St. Helens, WA10 2HT · 01744 621120
Part of St Helens Central PCN in Cheshire and Merseyside ICB · St. Helens. NHS code N83006.

July 2026 at a glance

Routine appointments seen within 7 days

56.9%

England 58% · area 63% · ▼ 10.4 pts on Jun 2026

Routine appointments seen within 14 days

95%

England 77% · area 84% · ▼ 2.4 pts on Jun 2026

Urgent appointments seen the same day

51.6%

England 77% · area 79% · ▲ 7.4 pts on Jun 2026 · small numbers

Appointments in the month

1,674

505 per 1,000 of 3,315 registered patients (England 535.2)

Ranked 2,871st of 5,703 practices in England for routine appointments within 7 days; 19th of 25 in Cheshire and Merseyside ICB. 1st is fastest.

In July 2026 the practice recorded 441 routine appointments, of which 56.9% took place within 7 days of being booked, about the England figure. Of 31 appointments the practice classed as clinically urgent, 51.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 441

Same day 13%1 day 7%2 to 7 days 37%8 to 14 days 38%15 to 21 days 3%22 to 28 days 1%Over 28 days 0%

Urgent appointments 31

Same day 52%1 day 16%2 to 7 days 23%8 to 14 days 6%15 to 21 days 0%22 to 28 days 3%Over 28 days 0%

All appointments 1,670

Same day 40%1 day 10%2 to 7 days 25%8 to 14 days 18%15 to 21 days 4%22 to 28 days 2%Over 28 days 1%

4 appointments had an unknown booking gap and are excluded.

Appointments with a GP 486

Same day 51%1 day 6%2 to 7 days 15%8 to 14 days 23%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	59.6%	60.1%
With a GP (rather than a nurse or other staff)	29%	44.5%
Same day, all appointment types	40.4%	44.7%
Missed by the patient (did not attend)	7.3%	4.3%
Appointments per 1,000 registered patients	505	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	441
General consultation, acute (urgent)	31
Planned clinics	221
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	11

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	67.3%	97.4%	44.2%	45.2%	1,591	479.9
July 2026	56.9%	95%	51.6%	40.4%	1,674	505

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Lingholme Health Centre WA10 2HT	0 mi	49%	84%	89%
Newholme Surgery WA10 2DJ	0.1 mi	100%	100%	76%
Ormskirk House Surgery WA10 2DJ	0.1 mi	80%	98%	33%
Parkfield Surgery WA10 2DJ	0.1 mi	50%	100%	41%
Central Surgery WA10 2DJ	0.1 mi	17%	48%	71%
Mill Street Medical Ctr. WA10 2BD	0.2 mi	81%	98%	77%

More practices near WA10 2HT · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.