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Central Surgery

Lowe House, 103 Crab Street, St Helens, WA10 2DJ · 01744 627660
Part of St Helens Central PCN in Cheshire and Merseyside ICB · St. Helens. NHS code N83027.

July 2026 at a glance

Routine appointments seen within 7 days

17.3%

England 58% · area 63% · ▼ 22.4 pts on Jun 2026 · small numbers

Routine appointments seen within 14 days

48.1%

England 77% · area 84% · ▼ 15.7 pts on Jun 2026 · small numbers

Urgent appointments seen the same day

71.4%

England 77% · area 79% · ▼ 3.5 pts on Jun 2026

Appointments in the month

2,650

402.7 per 1,000 of 6,581 registered patients (England 535.2)

This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.

In July 2026 the practice recorded 52 routine appointments, of which 17.3% took place within 7 days of being booked, 41 points below the England figure. Of 758 appointments the practice classed as clinically urgent, 71.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 52

Same day 6%1 day 0%2 to 7 days 12%8 to 14 days 31%15 to 21 days 33%22 to 28 days 6%Over 28 days 13%

Urgent appointments 758

Same day 71%1 day 9%2 to 7 days 9%8 to 14 days 4%15 to 21 days 2%22 to 28 days 2%Over 28 days 2%

All appointments 2,633

Same day 37%1 day 11%2 to 7 days 21%8 to 14 days 8%15 to 21 days 6%22 to 28 days 7%Over 28 days 9%

17 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,556

Same day 49%1 day 9%2 to 7 days 17%8 to 14 days 6%15 to 21 days 4%22 to 28 days 6%Over 28 days 9%

What the appointments were

Measure	This practice	England
Face to face	55.7%	60.1%
With a GP (rather than a nurse or other staff)	58.7%	44.5%
Same day, all appointment types	36.9%	44.7%
Missed by the patient (did not attend)	4.9%	4.3%
Appointments per 1,000 registered patients	402.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	52
General consultation, acute (urgent)	758
Planned clinics	777
Planned clinical procedures	42
Unplanned clinical activity	0
Clinical triage	15
Walk-in	0
Home and care home visits	46

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	39.7%	63.8%	74.9%	35.3%	2,913	442
July 2026	17.3%	48.1%	71.4%	36.9%	2,650	402.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Parkfield Surgery WA10 2DJ	0 mi	50%	100%	41%
Ormskirk House Surgery WA10 2DJ	0 mi	80%	98%	33%
Newholme Surgery WA10 2DJ	0 mi	100%	100%	76%
Mill Street Medical Ctr. WA10 2BD	0.1 mi	81%	98%	77%
Phoenix Medical Centre WA10 2HT	0.1 mi	57%	95%	52%
Lingholme Health Centre WA10 2HT	0.1 mi	49%	84%	89%

More practices near WA10 2DJ · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.