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Mill Street Medical Ctr.

2 Mill Street, St Helens, WA10 2BD · 01744 624810
Part of St Helens South PCN in Cheshire and Merseyside ICB · St. Helens. NHS code N83012.

July 2026 at a glance

Routine appointments seen within 7 days
80.9%
England 58% · area 63% · ▼ 7 pts on Jun 2026
Routine appointments seen within 14 days
98.1%
England 77% · area 84% · ▲ 2.9 pts on Jun 2026
Urgent appointments seen the same day
77.2%
England 77% · area 79% · ▼ 8.1 pts on Jun 2026
Appointments in the month
6,275
614.2 per 1,000 of 10,216 registered patients (England 535.2)

Ranked 914th of 5,703 practices in England for routine appointments within 7 days; 3rd of 25 in Cheshire and Merseyside ICB; 3,379th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 888 routine appointments, of which 80.9% took place within 7 days of being booked, 23 points above the England figure. Of 1,092 appointments the practice classed as clinically urgent, 77.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 888

Same day 44%1 day 7%2 to 7 days 30%8 to 14 days 17%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

Urgent appointments 1,092

Same day 77%1 day 4%2 to 7 days 15%8 to 14 days 4%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 6,275

Same day 59%1 day 7%2 to 7 days 15%8 to 14 days 10%15 to 21 days 4%22 to 28 days 4%Over 28 days 1%

Appointments with a GP 2,899

Same day 74%1 day 4%2 to 7 days 14%8 to 14 days 6%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face62.5%60.1%
With a GP (rather than a nurse or other staff)46.2%44.5%
Same day, all appointment types58.9%44.7%
Missed by the patient (did not attend)3.8%4.3%
Appointments per 1,000 registered patients614.2535.2
Appointment type (as recorded by the practice)Count
General consultation, routine704
General consultation, acute (urgent)1,092
Planned clinics1,923
Planned clinical procedures523
Unplanned clinical activity0
Clinical triage1,043
Walk-in0
Home and care home visits208

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202687.9%95.2%85.3%62.2%5,834570.7
July 202680.9%98.1%77.2%58.9%6,275614.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Ormskirk House Surgery
WA10 2DJ
0.1 mi80%98%33%
Parkfield Surgery
WA10 2DJ
0.1 mi50%100%41%
Central Surgery
WA10 2DJ
0.1 mi17%48%71%
Newholme Surgery
WA10 2DJ
0.1 mi100%100%76%
Lingholme Health Centre
WA10 2HT
0.2 mi49%84%89%
Phoenix Medical Centre
WA10 2HT
0.2 mi57%95%52%

More practices near WA10 2BD · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.