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Havelock Grange Practice

Park Road, Hartlepool, TS24 7PW · 01429 272000
Part of One Life Hartlepool PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81031.

July 2026 at a glance

Routine appointments seen within 7 days

81.7%

England 58% · area 54% · ▼ 1.7 pts on Jun 2026

Routine appointments seen within 14 days

90.7%

England 77% · area 75% · ▼ 0.8 pts on Jun 2026

Urgent appointments seen the same day

71%

England 77% · area 77% · ▲ 1.8 pts on Jun 2026

Appointments in the month

7,370

549.1 per 1,000 of 13,422 registered patients (England 535.2)

Ranked 857th of 5,703 practices in England for routine appointments within 7 days; 8th of 70 in North East and North Cumbria ICB; 3,922nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,280 routine appointments, of which 81.7% took place within 7 days of being booked, 24 points above the England figure. Of 1,202 appointments the practice classed as clinically urgent, 71% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,280

Same day 10%1 day 9%2 to 7 days 63%8 to 14 days 9%15 to 21 days 4%22 to 28 days 4%Over 28 days 2%

Urgent appointments 1,202

Same day 71%1 day 3%2 to 7 days 25%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,370

Same day 30%1 day 6%2 to 7 days 23%8 to 14 days 9%15 to 21 days 6%22 to 28 days 12%Over 28 days 14%

Appointments with a GP 2,648

Same day 52%1 day 5%2 to 7 days 29%8 to 14 days 4%15 to 21 days 3%22 to 28 days 3%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	74.2%	60.1%
With a GP (rather than a nurse or other staff)	35.9%	44.5%
Same day, all appointment types	29.8%	44.7%
Missed by the patient (did not attend)	6.6%	4.3%
Appointments per 1,000 registered patients	549.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,280
General consultation, acute (urgent)	1,202
Planned clinics	2,705
Planned clinical procedures	566
Unplanned clinical activity	270
Clinical triage	502
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	83.4%	91.5%	69.2%	30.9%	7,221	537.1
July 2026	81.7%	90.7%	71%	29.8%	7,370	549.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Chadwick Practice TS24 7PW	0 mi	40%	74%	83%
Bankhouse Surgery TS24 7PW	0 mi	51%	66%	94%
West Quay Medical Practice TS26 8DB	0.2 mi	65%	88%	74%
Gladstone House Surgery TS26 8DF	0.2 mi	30%	70%	77%
McKenzie House Surgery TS25 1QU	0.7 mi	34%	66%	77%
Hart Medical Practice TS24 9DN	1.6 mi	35%	91%	92%

More practices near TS24 7PW · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.