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Gladstone House Surgery

Victoria Road, Hartlepool, TS26 8DF · 01429 297290
Part of Hartlepool PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81622.

July 2026 at a glance

Routine appointments seen within 7 days

30%

England 58% · area 54% · ▲ 5.4 pts on Jun 2026

Routine appointments seen within 14 days

69.8%

England 77% · area 75% · ▲ 4 pts on Jun 2026

Urgent appointments seen the same day

77.1%

England 77% · area 77% · ▼ 0.5 pts on Jun 2026

Appointments in the month

2,450

435.9 per 1,000 of 5,621 registered patients (England 535.2)

Ranked 5,090th of 5,703 practices in England for routine appointments within 7 days; 56th of 70 in North East and North Cumbria ICB; 3,382nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 560 routine appointments, of which 30% took place within 7 days of being booked, 28 points below the England figure. Of 336 appointments the practice classed as clinically urgent, 77.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 560

Same day 12%1 day 3%2 to 7 days 15%8 to 14 days 40%15 to 21 days 22%22 to 28 days 5%Over 28 days 4%

Urgent appointments 336

Same day 77%1 day 7%2 to 7 days 8%8 to 14 days 5%15 to 21 days 3%22 to 28 days 0%Over 28 days 0%

All appointments 2,450

Same day 29%1 day 5%2 to 7 days 12%8 to 14 days 17%15 to 21 days 19%22 to 28 days 7%Over 28 days 10%

Appointments with a GP 495

Same day 36%1 day 6%2 to 7 days 13%8 to 14 days 26%15 to 21 days 14%22 to 28 days 3%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	77.5%	60.1%
With a GP (rather than a nurse or other staff)	20.2%	44.5%
Same day, all appointment types	29.2%	44.7%
Missed by the patient (did not attend)	4.8%	4.3%
Appointments per 1,000 registered patients	435.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	535
General consultation, acute (urgent)	336
Planned clinics	615
Planned clinical procedures	247
Unplanned clinical activity	256
Clinical triage	0
Walk-in	0
Home and care home visits	32

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	24.6%	65.8%	77.6%	31%	2,373	421.6
July 2026	30%	69.8%	77.1%	29.2%	2,450	435.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
West Quay Medical Practice TS26 8DB	0.1 mi	65%	88%	74%
Chadwick Practice TS24 7PW	0.2 mi	40%	74%	83%
Havelock Grange Practice TS24 7PW	0.2 mi	82%	91%	71%
Bankhouse Surgery TS24 7PW	0.2 mi	51%	66%	94%
McKenzie House Surgery TS25 1QU	0.9 mi	34%	66%	77%
Hart Medical Practice TS24 9DN	1.3 mi	35%	91%	92%

More practices near TS26 8DF · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.