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West Quay Medical Practice
Health Centre, Victoria Road, Hartlepool, TS26 8DB · 01429 278179
Part of Hartlepool PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81060.
July 2026 at a glance
Ranked 2,117th of 5,703 practices in England for routine appointments within 7 days; 23rd of 70 in North East and North Cumbria ICB; 3,645th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 896 routine appointments, of which 65.3% took place within 7 days of being booked, 7 points above the England figure. Of 295 appointments the practice classed as clinically urgent, 74.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 896
Urgent appointments 295
All appointments 4,820
2 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,019
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 44.6% | 60.1% |
| With a GP (rather than a nurse or other staff) | 21.2% | 44.5% |
| Same day, all appointment types | 55.2% | 44.7% |
| Missed by the patient (did not attend) | 2.2% | 4.3% |
| Appointments per 1,000 registered patients | 773 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 868 |
| General consultation, acute (urgent) | 295 |
| Planned clinics | 46 |
| Planned clinical procedures | 1,138 |
| Unplanned clinical activity | 30 |
| Clinical triage | 1,743 |
| Walk-in | 0 |
| Home and care home visits | 30 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 62.1% | 83.1% | 76.3% | 58.6% | 4,741 | 762 |
| July 2026 | 65.3% | 87.5% | 74.2% | 55.2% | 4,822 | 773 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Gladstone House Surgery TS26 8DF | 0.1 mi | 30% | 70% | 77% |
| Bankhouse Surgery TS24 7PW | 0.2 mi | 51% | 66% | 94% |
| Havelock Grange Practice TS24 7PW | 0.2 mi | 82% | 91% | 71% |
| Chadwick Practice TS24 7PW | 0.2 mi | 40% | 74% | 83% |
| McKenzie House Surgery TS25 1QU | 0.9 mi | 34% | 66% | 77% |
| Hart Medical Practice TS24 9DN | 1.3 mi | 35% | 91% | 92% |
More practices near TS26 8DB · All practices in North East and North Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.