Home › North East and North Cumbria ICB › The Headland Medical Centre
The Headland Medical Centre
2 Groves Street, The Headland, Hartlepool, TS24 0NZ · 01429 222170
Part of Hartlepool Health PCN in North East and North Cumbria ICB · Hartlepool. NHS code A81063.
July 2026 at a glance
Ranked 804th of 5,703 practices in England for routine appointments within 7 days; 7th of 70 in North East and North Cumbria ICB. 1st is fastest.
In July 2026 the practice recorded 600 routine appointments, of which 82.7% took place within 7 days of being booked, 25 points above the England figure. Of 10 appointments the practice classed as clinically urgent, 70% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 600
Urgent appointments 10
All appointments 2,620
Appointments with a GP 940
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 70.6% | 60.1% |
| With a GP (rather than a nurse or other staff) | 35.9% | 44.5% |
| Same day, all appointment types | 33% | 44.7% |
| Missed by the patient (did not attend) | 5.5% | 4.3% |
| Appointments per 1,000 registered patients | 492 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 600 |
| General consultation, acute (urgent) | 10 |
| Planned clinics | 1,173 |
| Planned clinical procedures | 54 |
| Unplanned clinical activity | 0 |
| Clinical triage | 579 |
| Walk-in | 0 |
| Home and care home visits | 6 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 79.6% | 86.4% | 71.4% | 34.9% | 2,770 | 519.3 |
| July 2026 | 82.7% | 90% | 70% | 33% | 2,620 | 492 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| West Quay Medical Practice TS26 8DB | 1.6 mi | 65% | 88% | 74% |
| Chadwick Practice TS24 7PW | 1.6 mi | 40% | 74% | 83% |
| Bankhouse Surgery TS24 7PW | 1.6 mi | 51% | 66% | 94% |
| Havelock Grange Practice TS24 7PW | 1.6 mi | 82% | 91% | 71% |
| Gladstone House Surgery TS26 8DF | 1.6 mi | 30% | 70% | 77% |
| Hart Medical Practice TS24 9DN | 1.7 mi | 35% | 91% | 92% |
More practices near TS24 0NZ · All practices in North East and North Cumbria ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.