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HomeNorth East and North Cumbria ICB › Swarland Avenue Surgery

Swarland Avenue Surgery

2 Swarland Avenue, Benton, Newcastle Upon Tyne, NE7 7TD · 0191 2150141
Part of North Tyneside North West PCN in North East and North Cumbria ICB · Newcastle upon Tyne. NHS code A86041.

July 2026 at a glance

Routine appointments seen within 7 days
15.6%
England 58% · area 56% · ▼ 3.7 pts on Jun 2026
Routine appointments seen within 14 days
24.8%
England 77% · area 70% · ▼ 1.3 pts on Jun 2026
Urgent appointments seen the same day
74%
England 77% · area 77% · ▲ 1.6 pts on Jun 2026
Appointments in the month
2,902
434.5 per 1,000 of 6,679 registered patients (England 535.2)

Ranked 5,636th of 5,703 practices in England for routine appointments within 7 days; 18th of 18 in North East and North Cumbria ICB; 3,662nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,324 routine appointments, of which 15.6% took place within 7 days of being booked, 42 points below the England figure. Of 503 appointments the practice classed as clinically urgent, 74% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,324

Same day 6%1 day 2%2 to 7 days 7%8 to 14 days 9%15 to 21 days 18%22 to 28 days 22%Over 28 days 35%

Urgent appointments 503

Same day 74%1 day 4%2 to 7 days 11%8 to 14 days 4%15 to 21 days 2%22 to 28 days 2%Over 28 days 3%

All appointments 2,902

Same day 33%1 day 3%2 to 7 days 8%8 to 14 days 8%15 to 21 days 12%22 to 28 days 14%Over 28 days 21%

Appointments with a GP 1,173

Same day 37%1 day 4%2 to 7 days 10%8 to 14 days 13%15 to 21 days 18%22 to 28 days 11%Over 28 days 6%

What the appointments were

MeasureThis practiceEngland
Face to face74.7%60.1%
With a GP (rather than a nurse or other staff)40.4%44.5%
Same day, all appointment types32.9%44.7%
Missed by the patient (did not attend)9.8%4.3%
Appointments per 1,000 registered patients434.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,324
General consultation, acute (urgent)503
Planned clinics253
Planned clinical procedures0
Unplanned clinical activity134
Clinical triage547
Walk-in0
Home and care home visits30

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202619.3%26.1%72.4%38.1%2,718407.8
July 202615.6%24.8%74%32.9%2,902434.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Lane End Surgery
NE7 7XX
0.2 mi31%78%93%
West Farm Surgery
NE12 8LS
0.4 mi40%52%87%
Stephenson Park Health Group
NE12 9BQ
1.1 mi97%98%81%
A860101.2 mi
A860231.4 mi
A860201.4 mi

More practices near NE7 7TD · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.