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Hayes Medical Centre

157 Old Station Road, Hayes, UB3 4NA · 020 85732037
Part of Hh Collaborative PCN in West and North London ICB · Hillingdon. NHS code E86017.

July 2026 at a glance

Routine appointments seen within 7 days

70.3%

England 58% · area 67% · ▲ 2.8 pts on Jun 2026

Routine appointments seen within 14 days

93.5%

England 77% · area 85% · ▲ 1.6 pts on Jun 2026

Urgent appointments seen the same day

81.3%

England 77% · area 67% · ▼ 5.7 pts on Jun 2026

Appointments in the month

7,837

352.6 per 1,000 of 22,225 registered patients (England 535.2)

Ranked 1,731st of 5,703 practices in England for routine appointments within 7 days; 125th of 301 in West and North London ICB; 2,895th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,167 routine appointments, of which 70.3% took place within 7 days of being booked, 12 points above the England figure. Of 2,109 appointments the practice classed as clinically urgent, 81.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,167

Same day 12%1 day 8%2 to 7 days 50%8 to 14 days 23%15 to 21 days 3%22 to 28 days 2%Over 28 days 2%

Urgent appointments 2,109

Same day 81%1 day 12%2 to 7 days 6%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 7,837

Same day 32%1 day 9%2 to 7 days 32%8 to 14 days 16%15 to 21 days 7%22 to 28 days 2%Over 28 days 2%

Appointments with a GP 3,105

Same day 40%1 day 6%2 to 7 days 33%8 to 14 days 19%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	67.7%	60.1%
With a GP (rather than a nurse or other staff)	39.6%	44.5%
Same day, all appointment types	31.8%	44.7%
Missed by the patient (did not attend)	8.3%	4.3%
Appointments per 1,000 registered patients	352.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	3,167
General consultation, acute (urgent)	2,109
Planned clinics	403
Planned clinical procedures	1,796
Unplanned clinical activity	0
Clinical triage	128
Walk-in	0
Home and care home visits	6

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	67.5%	91.9%	87%	36%	7,728	349.2
July 2026	70.3%	93.5%	81.3%	31.8%	7,837	352.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Hesa Medical Centre - Y00352 UB3 4DS	0.4 mi	95%	99%	59%
North Hyde Road Surgery UB3 4NS	0.4 mi	71%	91%	89%
Shakespeare Health Centre UB3 1NY	0.6 mi	83%	90%	87%
Heathrow Medical Centre UB3 5AB	0.7 mi	93%	98%	52%
Kincora Doctors Surgery UB3 3HG	0.9 mi	78%	91%	49%
Glendale Medical Centre UB3 5DA	0.9 mi	89%	95%	63%

More practices near UB3 4NA · All practices in West and North London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.