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Glendale Medical Centre
155 High Street, Harlington, Hayes, UB3 5DA · 020 88978288
Part of Hh Collaborative PCN in West and North London ICB · Hillingdon. NHS code E86038.
July 2026 at a glance
Ranked 426th of 5,703 practices in England for routine appointments within 7 days; 27th of 301 in West and North London ICB; 4,484th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,776 routine appointments, of which 89.1% took place within 7 days of being booked, 31 points above the England figure. Of 483 appointments the practice classed as clinically urgent, 62.7% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,776
Urgent appointments 483
All appointments 3,282
Appointments with a GP 1,690
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 79.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 51.5% | 44.5% |
| Same day, all appointment types | 51.8% | 44.7% |
| Missed by the patient (did not attend) | 6.9% | 4.3% |
| Appointments per 1,000 registered patients | 459.7 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,776 |
| General consultation, acute (urgent) | 483 |
| Planned clinics | 122 |
| Planned clinical procedures | 561 |
| Unplanned clinical activity | 2 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 19 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 87.6% | 95.4% | 53% | 51.2% | 3,555 | 498.8 |
| July 2026 | 89.1% | 94.8% | 62.7% | 51.8% | 3,282 | 459.7 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Heathrow Medical Centre UB3 5AB | 0.2 mi | 93% | 98% | 52% |
| Shakespeare Health Centre UB3 1NY | 0.6 mi | 83% | 90% | 87% |
| Hayes Medical Centre UB3 4NA | 0.9 mi | 70% | 94% | 81% |
| North Hyde Road Surgery UB3 4NS | 1.1 mi | 71% | 91% | 89% |
| Cranford Medical Centre TW5 9RG | 1.1 mi | 71% | 97% | 44% |
| Hesa Medical Centre - Y00352 UB3 4DS | 1.2 mi | 95% | 99% | 59% |
More practices near UB3 5DA · All practices in West and North London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.