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Reach Healthcare
Walderslade Village Surgery, 62a Robin Hood Lane, Chatham, ME5 9LD · 01634 687200
Part of Medway Valley PCN in Kent and Medway ICB · Medway. NHS code G82161.
July 2026 at a glance
Ranked 5,103rd of 5,703 practices in England for routine appointments within 7 days; 146th of 165 in Kent and Medway ICB; 2,435th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,563 routine appointments, of which 29.8% took place within 7 days of being booked, 28 points below the England figure. Of 2,568 appointments the practice classed as clinically urgent, 84.8% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,563
Urgent appointments 2,568
1 appointments had an unknown booking gap and are excluded.
All appointments 10,461
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 3,314
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 51.9% | 60.1% |
| With a GP (rather than a nurse or other staff) | 31.7% | 44.5% |
| Same day, all appointment types | 33.4% | 44.7% |
| Missed by the patient (did not attend) | 7.4% | 4.3% |
| Appointments per 1,000 registered patients | 340 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,563 |
| General consultation, acute (urgent) | 2,569 |
| Planned clinics | 2,162 |
| Planned clinical procedures | 929 |
| Unplanned clinical activity | 0 |
| Clinical triage | 85 |
| Walk-in | 0 |
| Home and care home visits | 82 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 32.7% | 58.4% | 83.2% | 32.4% | 10,261 | 332.1 |
| July 2026 | 29.8% | 56.9% | 84.8% | 33.4% | 10,462 | 340 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| King George Road Surgery ME5 0TT | 0.8 mi | 74% | 92% | 99% |
| The Churchill Clinic ME5 0DL | 1.6 mi | 35% | 50% | 59% |
| Maidstone Road Surgery ME4 6JL | 1.7 mi | 25% | 40% | 65% |
| Phoenix Medical Practice ME1 3SX | 1.9 mi | 25% | 55% | 76% |
| Stonecross and West Drive Surgery ME5 0AA | 2.3 mi | 94% | 98% | 40% |
| City Way Surgery ME1 2AY | 2.4 mi | 49% | 75% | 48% |
More practices near ME5 9LD · All practices in Kent and Medway ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.