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Dean Cross Surgery

21 Radford Park Road, Plymstock, Plymouth, PL9 9DL · 01752 404743
Part of Mewstone PCN in Devon ICB · Plymouth. NHS code L83021.

July 2026 at a glance

Routine appointments seen within 7 days

68.2%

England 58% · area 48% · ▲ 3.1 pts on Jun 2026

Routine appointments seen within 14 days

85.5%

England 77% · area 70% · ▲ 12.1 pts on Jun 2026

Urgent appointments seen the same day

89.5%

England 77% · area 82% · ▲ 0.6 pts on Jun 2026

Appointments in the month

6,581

641.3 per 1,000 of 10,262 registered patients (England 535.2)

Ranked 1,885th of 5,703 practices in England for routine appointments within 7 days; 16th of 111 in Devon ICB; 1,695th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 283 routine appointments, of which 68.2% took place within 7 days of being booked, 10 points above the England figure. Of 2,018 appointments the practice classed as clinically urgent, 89.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 283

Same day 7%1 day 20%2 to 7 days 42%8 to 14 days 17%15 to 21 days 2%22 to 28 days 7%Over 28 days 5%

Urgent appointments 2,018

Same day 89%1 day 4%2 to 7 days 4%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 6,579

Same day 41%1 day 5%2 to 7 days 14%8 to 14 days 12%15 to 21 days 11%22 to 28 days 8%Over 28 days 9%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,981

Same day 67%1 day 6%2 to 7 days 9%8 to 14 days 6%15 to 21 days 7%22 to 28 days 4%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	64.1%	60.1%
With a GP (rather than a nurse or other staff)	30.1%	44.5%
Same day, all appointment types	41%	44.7%
Missed by the patient (did not attend)	2.2%	4.3%
Appointments per 1,000 registered patients	641.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	283
General consultation, acute (urgent)	2,018
Planned clinics	2,521
Planned clinical procedures	8
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	68

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	65.1%	73.4%	88.9%	42.4%	6,072	591.6
July 2026	68.2%	85.5%	89.5%	41%	6,581	641.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Church View Surgery PL9 9BN	0.4 mi	22%	26%	–
Wycliffe Surgery PL4 0BZ	1.4 mi	25%	49%	89%
Friary House Surgery PL4 9BH	1.7 mi	66%	83%	44%
Lisson Grove Medical Ctr. PL4 7DL	2.3 mi	34%	55%	94%
West Hoe Surgery PL1 3BS	2.4 mi	27%	57%	67%
North Road West Med.ctr. PL1 5BZ	2.5 mi	25%	80%	67%

More practices near PL9 9DL · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.