Home › Staffordshire and Stoke-on-Trent ICB › Norton Canes Health Centre
Norton Canes Health Centre
Brownhills Road, Norton Canes, Cannock, WS11 9SE · 01543 450222
Part of Cannock Villages PCN in Staffordshire and Stoke-on-Trent ICB · Cannock Chase. NHS code M83063.
July 2026 at a glance
This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.
In July 2026 the practice recorded 0 routine appointments, of which – took place within 7 days of being booked, . Of 1,170 appointments the practice classed as clinically urgent, 58% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 0
No appointments recorded.
Urgent appointments 1,170
All appointments 1,679
Appointments with a GP 829
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 56.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 49.4% | 44.5% |
| Same day, all appointment types | 53.1% | 44.7% |
| Missed by the patient (did not attend) | 2.6% | 4.3% |
| Appointments per 1,000 registered patients | 440 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 0 |
| General consultation, acute (urgent) | 1,170 |
| Planned clinics | 0 |
| Planned clinical procedures | 91 |
| Unplanned clinical activity | 0 |
| Clinical triage | 7 |
| Walk-in | 0 |
| Home and care home visits | 1 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 0% | 100% | 60% | 55.1% | 1,685 | 440.3 |
| July 2026 | – | – | 58% | 53.1% | 1,679 | 440 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Norton Canes Practice WS11 9SE | 0 mi | 54% | 95% | 78% |
| Norton Canes Surgery WS11 9SE | 0 mi | 98% | 99% | 54% |
| Heath Hayes Health Centre WS12 3TG | 1.4 mi | 67% | 79% | 46% |
| M83072 | 1.7 mi | – | – | – |
| M91609 | 2.2 mi | – | – | – |
| M91006 | 2.2 mi | – | – | – |
More practices near WS11 9SE · All practices in Staffordshire and Stoke-on-Trent ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.