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Windermere Medical Centre

Windermere Avenue, St. Helens, WA11 7AF · 01744 624804
Part of St Helens North PCN in Cheshire and Merseyside ICB · St. Helens. NHS code N83620.

July 2026 at a glance

Routine appointments seen within 7 days
58.7%
England 58% · area 63% · ▼ 1.7 pts on Jun 2026
Routine appointments seen within 14 days
89%
England 77% · area 84% · ▼ 4.6 pts on Jun 2026
Urgent appointments seen the same day
90.7%
England 77% · area 79% · ▼ 0.2 pts on Jun 2026
Appointments in the month
1,861
477.9 per 1,000 of 3,894 registered patients (England 535.2)

Ranked 2,712th of 5,703 practices in England for routine appointments within 7 days; 18th of 25 in Cheshire and Merseyside ICB; 1,485th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 653 routine appointments, of which 58.7% took place within 7 days of being booked, about the England figure. Of 546 appointments the practice classed as clinically urgent, 90.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 653

Same day 10%1 day 10%2 to 7 days 38%8 to 14 days 30%15 to 21 days 8%22 to 28 days 2%Over 28 days 1%

Urgent appointments 546

Same day 91%1 day 3%2 to 7 days 4%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

All appointments 1,860

Same day 36%1 day 8%2 to 7 days 27%8 to 14 days 17%15 to 21 days 8%22 to 28 days 2%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,189

Same day 47%1 day 9%2 to 7 days 23%8 to 14 days 17%15 to 21 days 4%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face57.6%60.1%
With a GP (rather than a nurse or other staff)63.9%44.5%
Same day, all appointment types36%44.7%
Missed by the patient (did not attend)8.7%4.3%
Appointments per 1,000 registered patients477.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine653
General consultation, acute (urgent)547
Planned clinics291
Planned clinical procedures134
Unplanned clinical activity0
Clinical triage4
Walk-in0
Home and care home visits27

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202660.4%93.6%90.9%38.6%1,643423.6
July 202658.7%89%90.7%36%1,861477.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Phoenix Medical Centre
WA10 2HT
1.2 mi57%95%52%
Lingholme Health Centre
WA10 2HT
1.2 mi49%84%89%
Mill Street Medical Ctr.
WA10 2BD
1.2 mi81%98%77%
Parkfield Surgery
WA10 2DJ
1.2 mi50%100%41%
Ormskirk House Surgery
WA10 2DJ
1.2 mi80%98%33%
Central Surgery
WA10 2DJ
1.2 mi17%48%71%

More practices near WA11 7AF · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.