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Windermere Medical Centre
Windermere Avenue, St. Helens, WA11 7AF · 01744 624804
Part of St Helens North PCN in Cheshire and Merseyside ICB · St. Helens. NHS code N83620.
July 2026 at a glance
Ranked 2,712th of 5,703 practices in England for routine appointments within 7 days; 18th of 25 in Cheshire and Merseyside ICB; 1,485th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 653 routine appointments, of which 58.7% took place within 7 days of being booked, about the England figure. Of 546 appointments the practice classed as clinically urgent, 90.7% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 653
Urgent appointments 546
1 appointments had an unknown booking gap and are excluded.
All appointments 1,860
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,189
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 57.6% | 60.1% |
| With a GP (rather than a nurse or other staff) | 63.9% | 44.5% |
| Same day, all appointment types | 36% | 44.7% |
| Missed by the patient (did not attend) | 8.7% | 4.3% |
| Appointments per 1,000 registered patients | 477.9 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 653 |
| General consultation, acute (urgent) | 547 |
| Planned clinics | 291 |
| Planned clinical procedures | 134 |
| Unplanned clinical activity | 0 |
| Clinical triage | 4 |
| Walk-in | 0 |
| Home and care home visits | 27 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 60.4% | 93.6% | 90.9% | 38.6% | 1,643 | 423.6 |
| July 2026 | 58.7% | 89% | 90.7% | 36% | 1,861 | 477.9 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Phoenix Medical Centre WA10 2HT | 1.2 mi | 57% | 95% | 52% |
| Lingholme Health Centre WA10 2HT | 1.2 mi | 49% | 84% | 89% |
| Mill Street Medical Ctr. WA10 2BD | 1.2 mi | 81% | 98% | 77% |
| Parkfield Surgery WA10 2DJ | 1.2 mi | 50% | 100% | 41% |
| Ormskirk House Surgery WA10 2DJ | 1.2 mi | 80% | 98% | 33% |
| Central Surgery WA10 2DJ | 1.2 mi | 17% | 48% | 71% |
More practices near WA11 7AF · All practices in Cheshire and Merseyside ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.