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Kingsway Medical Centre

Kingsway, Billingham, TS23 2LS · 01642 554967
Part of Billingham & Norton PCN in North East and North Cumbria ICB · Stockton-on-Tees. NHS code A81057.

July 2026 at a glance

Routine appointments seen within 7 days

72.3%

England 58% · area 54% · ▼ 11.3 pts on Jun 2026

Routine appointments seen within 14 days

96%

England 77% · area 75% · no change on Jun 2026

Urgent appointments seen the same day

87.7%

England 77% · area 77% · ▼ 1.3 pts on Jun 2026

Appointments in the month

5,518

544.6 per 1,000 of 10,133 registered patients (England 535.2)

Ranked 1,558th of 5,703 practices in England for routine appointments within 7 days; 15th of 70 in North East and North Cumbria ICB; 1,971st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,441 routine appointments, of which 72.3% took place within 7 days of being booked, 14 points above the England figure. Of 1,179 appointments the practice classed as clinically urgent, 87.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,441

Same day 6%1 day 3%2 to 7 days 63%8 to 14 days 24%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

Urgent appointments 1,179

Same day 88%1 day 5%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

1 appointments had an unknown booking gap and are excluded.

All appointments 5,295

Same day 37%1 day 9%2 to 7 days 32%8 to 14 days 16%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

223 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,605

Same day 34%1 day 10%2 to 7 days 40%8 to 14 days 13%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	60.6%	60.1%
With a GP (rather than a nurse or other staff)	47.2%	44.5%
Same day, all appointment types	36.8%	44.7%
Missed by the patient (did not attend)	2.6%	4.3%
Appointments per 1,000 registered patients	544.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,441
General consultation, acute (urgent)	1,180
Planned clinics	695
Planned clinical procedures	736
Unplanned clinical activity	0
Clinical triage	0
Walk-in	0
Home and care home visits	22

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	83.6%	96%	89%	38.8%	5,987	593.1
July 2026	72.3%	96%	87.7%	36.8%	5,518	544.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Melrose Surgery TS23 2JW	0.2 mi	37%	63%	56%
Queenstree Practice TS23 2LA	0.2 mi	28%	38%	92%
DR Rasool TS23 2DG	0.4 mi	59%	88%	61%
The Roseberry Practice TS23 2DG	0.4 mi	90%	96%	82%
Marsh House Medical Practice TS23 2DG	0.4 mi	16%	32%	59%
Norton Medical Centre TS20 2UZ	1.4 mi	44%	63%	50%

More practices near TS23 2LS · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.